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Records & Imaging Specialist I

Employer
Alerus Financial
Location
Arden Hills, Minnesota
Salary
Join our team!

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Industry
Office and Administration
Role
Other
Job Type
Long-Term
Hours
Full Time
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Job Details

Position Summary:
Administrative Services personnel are dedicated to providing records management support to all areas of the company using a variety of electronic and hardcopy information management techniques.

Essential Responsibilities:
Job Function 1: Provide Imaging Support - 70%
  • Prep hard copy documents for imaging, which includes identifying the document by visual recognition.
  • Operate scanner and Nautilus software to image paper documents with acute attention to quality of image.
  • Index documents into Nautilus with strict attention to detail of keyword metadata entered.
  • Maintain processes for quality control and document integrity, resulting in destruction of paper document upon process completions, where authorized to do so.


Job Function 2: Perform Records Inventory Maintenance - 15%
  • Maintain accurate inventory of all records systems using the inventory database.
  • Log all requests and checkouts in database according to procedures.
  • Create hard copy files and maintain them; as required.
  • Identify opportunities to improve existing systems and processes.
  • Assist in special records projects at the direction of the Records Manager.
  • Assist in purging and storing records within compliance regulations.


Job Function 3: Provide Records Management Customer Service - 10%
  • Provide prompt, courteous service to all internal and external customers.
  • Respond to customer requests for information within defined turnaround times.
  • Assist with retrieval of electronic records from Nautilus by using critical thinking skills and process knowledge.
  • Document and maintain processes and service level agreements in Alerus R&R database.


Job Function 4: Maintain Industry, System, and Product Knowledge - 5%
  • Maintain updated knowledge of in-house computer systems.
  • Maintain knowledge of Company products and the banking industry.
  • Understand the various documents being filed for each product area that you support.
  • Have basic understanding of document flow outside of the Records area.
  • Maintain working knowledge of Nautilus from a customer perspective as well as imaging document setup.
  • Attend all mandatory and functional team training as directed by the performance plans.



Position Requirements:

Qualifications:
  • High school diploma or GED required.
  • Two years experience in a records management or document imaging environment; or equivalent combination of education, training, and experience.
  • Knowledge of Windows, word processing, spreadsheets, or database applications.
  • Accurate data entry skills.


Personal Characteristics:
  • Excellent verbal, written, and telephone skills.
  • Self-motivated and able to work under minimal supervision.
  • Positive attitude and willingness to learn.
  • Attention to detail and accuracy.
  • Time management and organizational skills.
  • Strong verbal, written, and telephone skills.
  • Ability to multitask within defined timelines.
  • Ability to work in a team setting and offer support.
  • Adapts positively to continuous change.


Physical Demands - Must be met with or without a reasonable accommodation:
  • Processes may require extended periods of standing, bending, reaching, or sitting.
  • Extended periods of time sitting at a desk and using office equipment.
  • Ability to operate a personal computer/laptop for approximately 8 hours per day.
  • Extended time is spent reviewing physical and electronic documents.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
  • Periodically, may also do light lifting of supplies and materials which weighs in at approximately 40 lbs.
  • Will spend most of time in an indoor environment.


This Job Description identifies the major responsibilities of this job. It does not include all aspects of the position, such as the potential additional duties assigned by the Manager, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of Alerus Financial.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Company

Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

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