Customer Service Representative - Mortgage Verification
- Employer
- Aerotek
- Location
- Minneapolis
- Salary
- Competitive
View more
- Industry
- Financial Services and Banking
- Role
- Customer Service
- Job Type
- Long-Term
- Hours
- Full Time
Customer Service position, supporting the processing of mortgages by calling for employment verification's. These are outbound calls, following a tickets system, documenting calls until tasks completed.
Responsible for responding to written and phone inquiries from customers, title companies, and internal personnel regarding loans.
Functions include: answering questions pertaining to all areas of loan servicing including payment research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection; researching and analyzing problems and recommending solutions; conducting periodic audits of files; may also coordinate property inspections, lien priority and loan disbursements in accordance with loan documentation; may perform procedures related to advances and pay downs, funds wiring and disbursement process.
Within the commercial business is responsible for payment processing, check disbursements, tax payments, imaging and document management.: 6+ months experience in customer service, loan administration, collections, or sales environment.
Work Environment
Will Work From Home after 30 to 90 days. Bus line accessible and free parking! They are also covering all food and beverages on site. Will go back into office, after pandemic.
Monday through Friday, 8am to 5pm
Qualifications
HS Diploma
1+ years of call center experience
About Aerotek:
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing?? winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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