Business Analyst / Eloqua Admin

*background check required

A DAY IN THE LIFE

• You will work with our current marketing automation platform administrators as an additional level of support for marketers, system issue escalation and resolution while ensuring global compliance.
• Work towards compatibility standardization from Oracle-Eloqua to all other integrated systems (CRM, Digital events, VOC, DMP, CDP, etc.)
• Be able to participate in Global marketing tech stack inventory and analysis
• Drive data dictionary and documentation at an enterprise level
• Be able to work across all teams and regions within the organization, while facilitating relationships to both our internal and external customers
• Coordinate with various stakeholders to ensure all business requirements are met when templates are created and/or enhanced
• Create, coordinate and deliver onboarding, refresher and system enhancement instruction for marketing automation tool, Oracle-Eloqua
• Conduct back-end routine maintenance in Oracle-Eloqua system (media library clean-up, user access, template designs) and assist with tool configuration and enhancements
• Develop baseline metrics and visualizations marketing, sales and e-commerce can utilize for system audits and event performance

MUST HAVE (Minimum Qualifications)

• Knowledge and experience of modern marketing best practices
• Experience using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Competency across media, data, analytics and optimization skills
• Comfortable working in a fast-paced work environment and managing multiple projects with great attention to detail
• Global mindset toward platform implementation, compliance and regulatory processes, often customized for the needs of the region. This may require meetings and availability outside traditional business hours, as needed.
• Ability to create concise and powerful report outs for consumption at a variety of job role levels

DESIRED/PREFERRED QUALIFICATIONS NICE TO HAVE (Preferred Qualifications)

• 5+ years of Oracle-Eloqua administration experience
• API integrations and ETL familiarity
• Able to manage multiple deadline-driven projects and wear many hats when necessary
• Strategically-minded, must be able to spot opportunities to add value at every stage
• Passion to learn and expand hands-on technical skills
• Experience in health and life-science vertical preferred