customer service representative
- Employer
- Aerotek
- Location
- Minnesota
- Salary
- Competitive
View more
- Industry
- Office and Administration
- Role
- Customer Service
- Job Type
- Long-Term
- Hours
- Full Time
The customer service representative is responsible for answering 80+ phones calls within a call center setting. Phone calls can vary from answering and directing phones calls, taking messages for providers, answering questions around services, schedule/reschedule/cancel appointments, etc. for all clinics.
The call center is a very high paced environment and requires high attention to detail. The call center is experience high hold times and call volumes. Candidates must understand that they may be answering calls from angry and upset customers and must be able to de-escalate the customer and not take the upset call personally.
About Aerotek:
Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing?? winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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