Customer Service Representative

Ref ID: 04611122

Classification: Customer Service Representative

Compensation: $14.25 to $16.50 hourly

OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the long-term temporary Customer Service Representative position you're looking for, if you can work in Manitowoc, Wisconsin!

Major responsibilities

- Contribute accurate, friendly customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- Manage and place incoming telephone calls

Job Requirements:
- Enthusiastic attitude and an engaging businesslike approach

- Critical thinking, problem solving, ability to work independently

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Strong proficiency in Excel and other Microsoft Program skills

- Ability to communicate verbally and in writing effectively throughout all levels of the company

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- 1+ years of past relevant experience

- Excellent customer service and office administrative skills

- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Order entry experience required

- Post-Sales Support experience

- Customer service experience

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume to today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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