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Product Training Specialist

Employer
Doosan Bobcat North America
Location
West Fargo, ND
Salary
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Industry
General
Role
Other
Job Type
Long-Term
Hours
Full Time

Job Details

Job Information

The Product Training Specialist reports to the Product Training Manager and is responsible for using market knowledge and product knowledge along with other relevant sources to develop and perform focused training programs used to educate and inform Bobcat dealers, primarily dealer sales specialists. This position will develop the product information, training content, and other tools through collaboration with internal and external resources. A key responsibility for the product training specialist will be to conduct trainings as it relates to their specific product group to large and small groups, in formal and informal work environments, both in-person and online. This position has an overall responsibility for product knowledge spanning multiple channels and departments.

Role & Responsibility

Training Content Delivery
• Conduct field trainings such as Bootcamps, regional product meetings (RPMS), dealer call ins, targeted Field trainings and other training events.
• Effectively and expertly deliver content to large and small audiences in formal and informal settings.
• Able to answer Bobcat and competitive product and application questions on-the-spot during dealer and customer visits, trade shows and events.
Training Content Development
• Implement delivery method of training content through the proper internal and external channels.
• Implement content development that increases sales specialist product knowledge in alignment with company goals.
• Implement projects and hold agencies accountable to deliver defined training content.
Cross-Department Collaboration
• Coordinate interactions with other departments including new product development, product management, marketing, and field sales/service staff to acquire information and validate content.
Dealer & Customer Interactions
• Provide timely and accurate answers to product questions and needs.
• Professionally represent Bobcat at product demonstrations, dealer open houses, field trainings, trade shows and fairs, and other events.
Competitive Knowledge
• Industry expertise on competitive products.
• Arm sales specialists with critical training on Bobcat advantages.

Job Requirement

  • Travel required: 50-75%
  • Experience required: >1 year
  • Education required: Bachelor's Degree preferred or equivalent experience
    • 2+ years working at agriculture, construction, grounds maintenance, or industrial motorized mobile equipment dealership
    • 1+ year(s) public speaking experience
    • 1+ year(s) customer service role
    • Prior direct sales experience preferred
  • Possession of a valid driver’s license and a North Dakota CDL is required or ability to obtain CDL in first 3 months of employment.
  • CDL - Class A
  • Proficient in data mining, research and analysis
  • Ability to independently deliver Bobcat training programs
  • Ability to develop industry leading online and in-person training content
  • A background/aptitude in agricultural, construction or industrial motorized, mobile equipment
  • Persuasive selling skills
  • Command respect of sales specialists through verbal and written skills
  • Influence the impact of subject matter to large and diverse audiences


Others

Doosan Bobcat is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position.

Doosan Bobcat, a leading global manufacturer of construction, agriculture and landscaping equipment, attachments and services, is committed to empowering people to accomplish more.

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is home to world-renowned brands. This includes: Bobcat® compact equipment; Doosan Portable Power products; BOB-CAT Mowers; Ryan and Steiner grounds care equipment; and Geith attachments.

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a worldwide leader.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

Beware of Fraudulent Job Offers and Solicitations

Any legitimate job offer will be preceded by an official selection process.

Nearest Major Market: Fargo

Company

Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.

How do different cultures play a part in your organization?

Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.

What skills, education, and experiences does your ideal candidate(s) have?

•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.

How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.

Where do you see the company/organization in the upcoming years? https://www.bobcat.com/company-info/next-is-now

What do you feel candidates need to know about the company before applying?

Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.

Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.

Company info
Website
Location
North Dakota
United States

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