Skip to main content

This job has expired

IT BA - BUSINESS MANAGEMENT

Employer
Citigroup
Location
Sioux Falls
Salary
Competitive

View more

Industry
Office and Administration
Role
IT
Job Type
Long-Term
Hours
Full Time

The primary focus of the role will be to drive organizational transformation and change within the organization. This role will require a proactive work ethic, interact with multiple levels within the organization, document processes and drive the organization to a consistent methodology/approach for changes that support the CIO and delivery teams within the Technology organization. Strong communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Demonstrated ability to lead and manage across technology disciplines in a Matrix organization.
  • Prior success influencing teams and strategic thinking.
  • Proficient in various communication methods including presentations, written and verbal and have experience in documenting and improving processes.
  • Strong customer focus and management of client expectations; ability to establish and maintain a high level of stakeholder trust and confidence.
  • Self-motivated to proactively seek information out and solve problems.
  • Contributes to and/or creates internal communications. Creates and prepares reports, metrics and presentations. Provides expertise in own area and an advanced level of understanding of the principles of the sub function.
  • Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives. Acts as advisor or coach to new or lower level employees; allocates work. Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services. Persuades and influences others through comprehensive communication and diplomacy skills.
  • Tracks business unit performance against the IT business plan and service level agreements; identifies gaps.
  • Acts as subject matter expert to new or lower level employees. Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years of experience in a technology planning role.
  • Advanced level of experience in Project Management
  • Subject matter expert in at least one area of technology planning.

Education:

  • Bachelor's/University degree, Master's degree preferred

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert