Sanford Health

ServiceNow Administrator (HR Enabling Technologies) | HRIS

Sioux Falls, South Dakota
Join our team!
Dec 09, 2020
Job Type

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
See yourself at Sanford!

Facility: Sanford Business Center Building

Location: Sioux Falls, SD

Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA

Shift: Day

Job Schedule: Full time

Weekly Hours: 40.00

Job Summary

Utilizing various technology and programming software, the Human Resources (HR) Enabling Technologies Administrator Sanford Health is responsible for supporting the data management between various HR systems. Assist in programming and managing automated regression testing scripts. ***ServiceNow Administration experience is essential to this role.
Implement and support file loads into various HR systems. Administer unit and integrated testing of data for new system implementations, upgrades, and enhancements. Coordinate with Information Technology (IT) with integration development and testing as needed.
Maintain the data upload processes and methods for various systems. Run regression test scripts for software releases. Follow policies and procedures related to complex programming for data loads and testing scripts. Review all applicable logs to identify data format or programming errors data loads and regression testing. Monitor the quality of the data to assure a stable and consistent production environment.
Ensure assigned projects completed on time with end user expectations either met or exceeded, and a quality product/service delivered. Communicate status of projects and tasks to management. Monitor service requests, ensure all addressed and resolved within department Service Level Agreements. Ability to troubleshoot and resolve issues timely while escalating as needed. Take initiative for identifying process improvements and application enhancements. Maintain professional growth and development to keep abreast of latest trends in field of expertise. Perform other related duties as assigned.
Technologies exposed to include Python, HL7, Web Services, FHIR, SOAP, RESTful API's, .json formats, XML, and programming or scripting languages.

Department Details

This job is a key element in the success of Human Resources in delivering services to the organization. A key focus is using ServiceNow to support that continued success. There is great opportunity to work with users to streamline their processes and directly impact their ability to be efficient and effective.


Master’s degree in a science, technology, engineering or math (STEM) discipline required. Bachelor’s degree in a science, technology, engineering or math (STEM) or other strongly related discipline considered with a total of two years relevant work experience.
Minimum one-year technical development or support role experience required. Prior human resources application support and/or programming experience preferred. Strong computer skills, strong analytical, critical thinking and problem solving skills. Excellent communication and customer service. Attention to detail with a high degree of accuracy.


Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: Human Resources

Req Number: R-35410

Featured: No