Supervisor Customer Service
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
See yourself at Sanford!
Facility: Healthcare Accessories Fargo
Location: Fargo, ND
Address: 3223 32nd Ave S, Fargo, ND 58103, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Oversee the assigned department and/or employees to ensure processes are followed to provide care to the customers served. Become knowledgeable of product specialty lines relevant to the department and insurance coverage of that product/service. Oversee the department and serve as a resource for employees, and in-house departments regarding products and functions. Will assist leadership with interviewing, hiring, continuing education, and counseling employees for the assigned department.
High school diploma required. Associates Degree or equivalent experience preferred.
Previous experience in managing or supervising others preferred. Must possess a minimum of two years of customer service, insurance coverage, and computer data input or sales experience preferred.
Certified Durable Medical Equipment (CDME) specialist preferred, not required.
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to email@example.com .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Job Function: Customer Support Services
Req Number: R-35708