Sanford Health

Supervisor Customer Service

Fargo, North Dakota
Join our team!
Dec 18, 2020
Job Type

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
See yourself at Sanford!

Facility: Healthcare Accessories Fargo

Location: Fargo, ND

Address: 3223 32nd Ave S, Fargo, ND 58103, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40.00

Job Summary

Oversee the assigned department and/or employees to ensure processes are followed to provide care to the customers served. Become knowledgeable of product specialty lines relevant to the department and insurance coverage of that product/service. Oversee the department and serve as a resource for employees, and in-house departments regarding products and functions. Will assist leadership with interviewing, hiring, continuing education, and counseling employees for the assigned department.


High school diploma required. Associates Degree or equivalent experience preferred.
Previous experience in managing or supervising others preferred. Must possess a minimum of two years of customer service, insurance coverage, and computer data input or sales experience preferred.
Certified Durable Medical Equipment (CDME) specialist preferred, not required.


Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: Customer Support Services

Req Number: R-35708

Featured: No

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