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Client Success Manager

Employer
Farmers Edge
Location
Fargo
Salary
Competitive

View more

Industry
Agriculture
Role
Manager
Job Type
Long-Term
Hours
Full Time
Client Success ManagerFarmers Edge is a global leader in digital agriculture delivering cutting-edge solutions powered by a unique combination of field-centric data, artificial intelligence and complete integration. Since 2005, Farmers Edge has been addressing the global challenge of feeding the world's growing population while reducing environmental impact. We are a diverse group of thinkers and doers, motivated by challenges, curiosity and bold ideas. The culture is the foundation of our company, connecting innovation and disruption with the passion that drives us. From the software and digital tools that we create to the conversations we share; the collective force of our team is influencing revolutionary changes in agriculture to bring new levels of sustainability and opportunity to farmers and agricultural professionals.Rapidly expanding worldwide, our focus is on creating a diverse environment of talented individuals. As we continue to grow, we are seeking a talented and driven Client Success Manager to join our team of Ag Tech professionals.Position to be based out of Fargo, ND and surrounding area. Specific location will be negotiable.What you'll be doing:Reporting to the Regional Client Manager, you will ensure Farmers Edge growers receive and utilize the services provided in a timely manner to result in educated, satisfied clients that will re-sign year after year. As a Client Success Manager, you will be:Managing strong grower relationships on farm and through digital engagement Training growers on new features and updates of Farmers Edge productsUpselling existing growers on Smart Solutions Collaborating with operations and sales teams, making sure workflows are in place to ensure growers are satisfied Responding to inquiries from growers and handling issues that may ariseTraveling within the region to meet with growers (when conditions permit)This role could be a great fit for you if you are an ag professional with the ability to build relationships with customers that positively impact retention and increase sales . What you'll need to succeed:5+ years of sales and territory management experienceDiploma or degree in agriculture or related field Strong understanding of farm equipment, precision agronomy, fertility, variable rate technology, and farming practicesAbility to problem solve and work in an agile environment Farmers Edge offers a very competitive compensation package. Salary is dependent on qualifications and skill.

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