Customer Service Manager

Customer Service Manager**job details:**+ location:Milwaukee, WI+ salary:$80,000 - $100,000 per year+ date posted:Tuesday, January 12, 2021+ experience:Manager+ job type:Permanent+ industry:manufacturer of metal doors/related trim+ reference:AB_+ questions:**job description**Customer Service ManagerLooking for your next great opportunity? Do you have leadership experience within a manufacturing setting? Then we at Randstad want to hear from you. A Milwaukee-based manufacturer is seeking to add on a customer service manager to their established, yet growing organization. Candidates must have experience working within a manufacturing setting, and supporting multiple departmets (internal and field staff) and project management expertise.Responsibilities- Manage ten employees over three departments- Manage field service technicians- Monitor performance, establish performance metrics and drive KPIs- Manage costs- Create training programsThe essential functions of this role include:+ working in a smoke free environmentSkills+ ERP+ Customer Service+ Product Management+ Problem Solving+ Leading+ Influencing+ Managing+ Adapting to Change+ Project Management+ Decision MakingEducation+ High School (required)Qualifications+ Years of experience: 5 years+ Experience level:ManagerShift: FirstWorking hours: 8 AM - 4:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.