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Junior Retail Associate

Employer
Hey! Joy
Location
Minneapolis
Salary
Competitive

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Industry
Retail
Role
Sales
Job Type
Long-Term
Hours
Full Time
Hey! Joy - Were looking for Happiness Ambassadors to fill our store with laughter, compassion and fun adventures. Are ready to join the most joyful team ever?Who we are?Hey Joy is a toy store in the Mall of America in Minneapolis, aiming to multiply kids happiness whatever it comes from. We know what brings kids the greatest joy and are ready to share this knowledge. Getting the perfect toy can be a real challenge, so we simplify this process and amaze with cool gifts for literally everyone! We do it for fun; we do it for pleasure. For kids and parents to meet halfway and spend more time together.Hey Joy promotes delightfulness and consider it to be the best job ever. By bringing enjoyment to parents and kids, we multiply their own happiness. Every day we create new reasons for it through toys, services, events, and little things that matter! We believe that happiness comes by design, not by chance. Join our team on this amazing journey to make smiles broader every day!Who were looking for?You must be excited about toys and childrens products and consider yourself a kid at heart. We are seeking a Junior Retail Associates with a passion for great customer service and who love to help others learn about the latest toys and products for kids of all ages. You must be active on social media, understand entirely the concept of quality content, live and breathe it every day.What will you do?Assist guests through the discovery, experience, and purchase processesMaintain expert-level knowledge of all products within the store, staying up to date with new products and servicesProvide accurate information (e.g. product features, pricing, and after-sales services) to customersInform customers about discounts and special offersProvide customer feedback to the Store ManagerAssist, if needed, with merchandising and inventory management.Manage the cash wrap and POS experienceOperate the gift wrapping stationEnsure racks are fully stockedYou must have:Must be at least 18 years oldProven work experience as a Retail Sales Representative, Sales Associate, or similar roleUnderstanding of the retail sales processTrack record of achieving sales quotasFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresExperience with point-of-sale systems and cash handlingSchedule flexibility to various work shiftsWhat skills do you need?Excellent communication and customer service skills, capable of building trusting relationshipsPassion about delivering memorable experiences to customersOrganizational skills and attention to detailsProblem-solving skillsAbility to perform in fast-paced environmentsBasic mathematics and financial knowledgeBenefits:We value our employees time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package.Plus, we work to maintain the best possible environment for their employees, where people can learn and grow with the company. We strive to provide a collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

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