Sr Renewal Contract Analyst & Auditor - Telecommute

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)

The Senior Renewal Contract Analyst & Auditor is responsible for supporting Renewal Managers in negotiating large complex renewal contracts across multiple solutions within our provider market. The candidate should have strong healthcare financial experience in negotiating, analyzing and auditing all renewal information.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Renewal Financial Analyst

• Create Renewal Performance reports and presentations based on data capture in the Renewal Performance Dashboard and SalesForce
• Identify trends across products and YOY
• Assist with communications across product markets with recommendations to ensure a positive renewal rate and revenue retention

Auditing

• Ability to interpret the Renewal Performance Dashboard and auditing details across the Provider Market to include analysis by region/product and renewal managers
• Manage outliers of renewal data and ensure data is updated on a weekly basis
• Manage renewal forecasting data for accurate projections on future renewal performance
• Risk identification and renewal forecasting correlations, assist in collaboration between renewal managers and client management on risk action plans and strategically utilizing pending renewal events

Complex Contracting Support

• Point of escalation
• Review client contracts to ensure that the terms and conditions are consistent with current expectations internally and externally
• Work collaboratively with other departments including Client Management and Sales ensuring effective internal communications including other internal groups such as Pricing-Finance, Legal teams, Solution Value Management, Accounting
• Understand and propose strategy pricing options during complex multi solutions renewals and being able to navigate the key external players working closely with the internal team during the renewal process
• Assist with identifying growth opportunity during renewal strategy discussions
• Ensure all requirements associated with accuracy of pricing, business terms and internal approvals are secured and in alignment between Optum and the client's business goals
• Understand renewal contracts for all Provider solutions to include but not limited to Revenue Cycle, Emergency Departments and HIM solutions as well as future solutions

Revenue Retention Strategist

• Develop renewal strategy in our account centric model where the client expectations of products and/or services, product value and renewal terms are clearly understood, communicated and documented.
• Serves as a connection point to product management, value management and market solutions to share insights

General

• Willingness to work a flexible schedule when applicable during key negotiations to accommodate the customer's time zone and internal deliverable
• Willingness to travel for internal meetings when applicable

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 5+ years of client-facing experience (e.g. client relationship management, consultation, client messaging & positioning)
• 5+ years of experience in client contracts / renewals
• 5+ years of experience in sales pipeline management in the software or services industry
• 5+ years of experience working with cross-functional teams (Sales, Finance, Contracting, Product & Support)
• 5+ years of experience managing multiples processes or projects to timelines
• 5+ years of experience working in a complex highly matrixed organization
• 3+ years of expereince with basic data and analytical skills
• If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

• Bachelor's Degree
• Healthcare industry experience
• Advanced data and analytical skills
• Presentation creation and skills
• Proficiency in Salesforce CRM
• Experience working with Optum/UHC renewals

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $110,200 to $211,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sr Renewal Contract Analyst & Auditor, Telecommute, Remote, Work from Home