Customer Service Representative

Ref ID: 04674949

Classification: Customer Service Representative

Compensation: $17.10 to $19.80 hourly

Customer Service Representative Opportunities!

OfficeTeam is trying to fill a position for an articulate, highly-skilled Customer Service Representative in the growing Service industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Hartland, Wisconsin Customer Service Representative position could be for you, if you're available for a short-term temporary-to-full-time opportunity.

What you get to do every single day

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

- Manage the fielding and sending of important written business correspondence

- Manage incoming telephone calls

- Deliver outstanding, friendly customer service in a timely fashion

Job Requirements:
- Experience using Microsoft Office

- 1+ years of past relevant experience

- Deep understanding of Resolve Customer Service

- Adeptness in Database Administration

- Knowledge of customer service

- Administrative Office experience highly desired

- Foundational knowledge in Administrative Assistance

- Comprehensive knowledge of Call Center Customer Service

- Strong communication skills, both verbally and in writing

- Critical thinking, problem solving, ability to work independently

- Excellent customer service and office administrative skills

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Proven computer skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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