Guest Home Associate

Job Summary

The Guest Home Associate assists families with checking in and out of the Sunshine Hospitality Home. Answers phones and responds to inquiries. Assists with other duties such as mail delivery and donation organization.

Essential Job Functions

Greets and registers families checking in/out.

GHA - Responding

Answers phones and responds to inquiries. Responds to family questions and requests.

GHA - Family Arrival

Ensures that rooms are clean and ready for arriving families.

GHA - Sorting

Sorts and delivers mail, incoming donations and deliveries.

Other Duties Performs other duties as assigned or needed to meet the needs of the department/organization.

Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.

Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.

Demonstrates knowledge and understanding of and compliance with:

• All pertinent safety, health and environmental policies, procedures and guidelines.
• Working safely, without causing harm or risk to self, others or property.
• The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
• The use of all safety equipment and personal protective equipment.

" /> Safety & Compliance Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.

Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.

Demonstrates knowledge and understanding of and compliance with:

All pertinent safety, health and environmental policies, procedures and guidelines.

Working safely, without causing harm or risk to self, others or property.

The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.

The use of all safety equipment and personal protective equipment.

Experience

Demonstrates the ability to effectively communicate both verbally and in written format.

Required

Demonstrates the ability to use various software programs.

Required