Support Engineer 3

RESPONSIBILITIES:

Kforce has a client that is a cutting-edge provider of world class software, solutions and services is seeking a Support Engineer 3 in Fargo, ND. Summary: Employing over 100,000 passionate people worldwide, they empower every person and every organization on the planet to achieve their dreams. Their best in class advancements in cloud, mobile, machine learning, and AI are changing the way people go about their lives. Doing business in 170 countries, our client is dedicated to fulfilling their mission of helping you and your organization achieve more around the world. Responsibilities:

• Provide exceptional customer service in politically charged environments
• Document your knowledge and share it with others
• Report software bugs and be an advocate for product improvement using customer suggestions
• Create advanced online technical content including Knowledge Base articles, training documents, webinars, blogs, etc.

Job Requirements:

REQUIREMENTS:

• 1+ years customer service experience with a demonstrated ability to deliver a high-quality customer support experience
• 1+ eayrs Dynamics GP or other ERP Software experience
• Excellent communication skills - spoken and written English including technical writing and the ability to deliver messaging to all levels of customer and partner organizations

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.