Skip to main content

This job has expired

Customer Service Representative

Employer
Robert Half
Location
Minneapolis
Salary
17.00 - 23.00 USD Hourly

View more

Ref ID: 02829276

Classification: Customer Service Representative

Compensation: $17.00 to $23.00 hourly

Robert Half OfficeTeam is seeking a movitaved full time Customer Service Representative for our client in Brooklyn Center, MN! The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Please note that this position will be onsite with full time hours.

Responsibilities-
-Manage large amounts of incoming calls
-Generate sales leads
-Identify and assess customers' needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Meet personal/customer service team sales targets and call handling quotas
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Take the extra mile to engage customers

Job Requirements:
-Proven customer support experience or experience as a Client Service Representative
-Strong phone contact handling skills and active listening
-Familiarity with CRM systems and practices
-Customer orientation and ability to adapt/respond to different types of characters
-Excellent communication and presentation skills
-Ability to multitask, prioritize, and manage time effectively

To be considered for the role you must have an active profile set up with Robert Half OfficeTeam - please email your resume to and we will coordinate a time with you for a registration interview. If you are already active and registered, please call us at . Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

?? 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert