Client Support Representative

DescriptionHas your work been impacted by the effects of COVID-19 mandates? Looking to transition to another industry? OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative with a retail, serving or bartending background. This position will operate in a fast-paced and dynamic environment. If you're looking for work in the East Metro and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!Key responsibilities:?? Manage inbound and outbound calls in a timely manner?? Follow communication "scripts" when handling different topics?? Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives?? Build sustainable client relationships and establishing trust?? Keep records of all conversations in our call center database in a comprehensible way?? Navigate a dual monitor system while walking customers through processes?? Frequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative goalsRequirementsRequirements for the role:?? Background in retail, restaurant/service industry, or relevant customer service experience?? Passion for helping businesses through answering support questions?? Excellent problem solving skills?? 1-3 years of customer service experienceIf interested, please send your resume in PDF or Word Format to Laura Peterson at for immediate consideration.OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.?? 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ().**Salary:** $16.00 - $17.50 / Hourly**Location:** White Bear Lake, MN**Date Posted:** January 13, 2021**Employment Type:** Temporary**Job Reference:** 02817050**Staffing Area:** Office u0026 Administrative