Administrative Support I

Company DescriptionElectrical/Electronic IndustryJob DescriptionTitle: Integrity Center Contractor1. Release orders and cut the shipper for the order.a. This includes the ability to enter/release an order so the shipper can be cut in some cases.2. Clerical works for the aftermarket team such as claims that waiting for the aftermarket coordinator review (no claims), CE claims communications with PIC and finance.a. Clerical CE work would include helping finance and PIC sort out concerns, handle email concerns with customers on open credits, advise on deductions taken and research as needed. This would include handling all credit requests via email and the update requests. Time to time credit corrections may require the lead to work them.b. Work with Finance to run weekly/bi-weekly reports on open WC, RE, and CA/CE claims to be closed out or credit issued (WC claims).3. Rework communications with production team to allow the aftermarket coordinator capacitor to focus on customer service coordination, etc..4. Send emails claims reports status to customers5. Shipping status and tracking - updating and researching for customers who request this.6. Request 919 credits and approvals7. Process premium freight shipment logging for supply chain tracking8. Learn how to authorize and release claims as a backup for covering vacations. Learn the backup eWarf creation process, and requesting to CORE for claims for vacation backup.Qualifications1) Clerical Support2) Customer Service and Support3) Release order 4) Shipping status and trackingAdditional InformationPART-TIMEHours:M-F 6:30AM-10:30AM - 20 hours per week.