Retirement Customer Service - (R&R Associate)

**Description:**Inbound call center customer service for retirement savings with large banking institution.Expect 60 to 100 inbound calls from banking customers requesting information about their retirement accounts. Mutual Funds, 401K, Traditional, Roth, IRA, Investments.Customers calling inbound are bank employees or customers.Calls inbound will be requesting to get set up online, available balances, information on disbursement, fees, penalties, etc.Hours of Operation - 5:55am to 10:00pm; every quarter shifts are drawn. MUST be available for all shifts to get hired on perm. The candidates with the best testing scores will get first pick on shifts.Training will be 8am to 4:30pm for 3 weeks, then nesting for 2 weeks. Then you will go on a shift bid, best scores get the first pick!**Skills:**Customer Service, Retail Banking, Finance, Retirement Benefits, Filing, Online Banking, 401k, Inbound and outbound calls, Call center, Data Entry, Collections customer service, Resolution skills, Financial, Investment banking, Microsoft office, Support, Accounting, Due diligence**Top Skills Details:**Customer ServiceCall centerData entry**Additional Skills & Qualifications:**HS Diploma2+ years of recent call center experience in customer serviceMust type 40+ WPM**Experience Level:**Entry Level**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing?? Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.