Customer Service/Financial Crimes Representative

**Description:**Working in the ATM/Debit card, ACH and Check fraud departmentExpected to work in a fast paced production oriented call center environmentFielding calls from customers who have had fraudulent activity on their accounts (debit card, ACH, check card, credit card, etc.)Provides customer service with strong investigative research while answering incoming calls from internal and external Wells Fargo customers who suspect they have fraudulent, mis-posted, or unusual activity on their accounts or are experiencing an immediate financial crisisCaptures all pertinent information from customer about their claim, conducts research, and decisions or provides updates on status of new and existing claimsQuick turnaround on calls and will take about 50 plus calls per day.Use multiple online computer systems when speaking with customers and documenting conversations**Skills:**customer service, fraud, data entry, cashier, credit card, claims**Top Skills Details:**Customer Service, Data Entry, Call Center**Additional Skills & Qualifications:**6 months of customer service experience**Experience Level:**Expert Level**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing?? Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.