Field Technician Mid-Atlantic or Northeast - boating and travel
- Employer
- Pure Watercraft
- Location
- Waite Park
- Salary
- Competitive
View more
- Industry
- Skilled and Trades
- Role
- Other
- Job Type
- Long-Term
- Hours
- Full Time
Pure Watercraft is launching a revolutionary all-electric outboard motor that will deliver an unparalleled experience on the water for the customer and protect the environment for future generations.
The Role:
Do you love boating and being on the water? Does the thought of traveling and representing a ground-breaking product with potential customers that share your passion for the water sound exciting? Are you looking to join a mission based company?
Pure Watercraft is seeking an avid boater to join our team on a full-time basis in the Mid-Atlantic and/or Northeast). In this role you will be our product expert in the settin up, operating, demonstrating, and installing the Pure Outboard. You will aslo represent Pure Watercraft and service our customer, fleet clients, and partners. We seek a professional who is passionate about boating and will be excited to build the future of electric boating.
This position is a remote position within the Mid-Atlantic Region (North Carolina to New Jersey) or the Northeast Region (New England).
Primary Responsibilities
Install the Pure Outboard and assist customers at their location
Attend service calls at customer site and perform trouble-shooting of customer systems
Collect product feedback and suggest priority improvements to implement
Work in conjunction with the Lead Field Tech to establish and execute the steps necessary to solve the customer's powertrain problem
Educate the public on our products and the benefits of electric power drives for appropriate use cases
Clearly explain technical product information to people of all experience levels
Answer incoming inquiries, log commonly asked questions, suggest and help create additional online resources
Assist with planning and executing product demos across North America
Travel with a trailered boat across North America on demo tours
Assist with marketing and sales by suggesting and pursuing target clients and developing marketing content and campaigns
Candidates with superior boating skills could also be involved in product testing and film shoots
Qualifications:
Skilled boater, minimum 5 years experience preferably in a mix of boating settings and with a range of different hulls
Drivers license, boaters license, and experience towing a trailer
Previous role in a customer facing position, such as sales or tour guide
Solid knowledge of marine mechanics, tuning, and simple repairs
Active participation in the local boating community and good knowledge of boating areas
Solid understanding of dealership and/or fleet operations is a plus
Knowledge of Outboard installation and removal on a variety of hull transoms
Ability to stay organized in a fast-paced environment with aggressive timelines
Excellent oral and written communication skills
Proactive self-starter, being able to plan and work the day with minimal direction
Tolerance to ambiguity and a strong level of flexibility/adaptability
A team player that brings positive energy and loves to collaborate
A professional manner as you will be representing the Pure brand, encouraging others to learn about our products and influencing how others see our products and business
Proficiency with computers, Google Suite. Experience using Netsuite (or other CRMs) is a plus.
A "customer first" mentality and a comfort in building relationships
Comfort in working with and communicating as a part of an cross functional internal team
Other Requirements:
Must be able to work in the field, climb in and out of vehicles, and lift heavy objects, as well as bending, stooping, and reaching into boat hulls
Ability to travel for up to 2 weeks at a time
Pure Watercraft Inc. is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Requirements:
Related Keywords:
customer service, field support, technician, repair, driving, hauling, trailer, loading, shipping, logistics, operations, travel, demos, EV, aerospace, boats, boating, fishing, electric, motors, startup, watersports, environment, tesla, vehicle, electronics
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