Collections Specialist

Accountemps is looking for an experienced and motivated Collections Specialist to join our client's dynamic Collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments.

The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and negotiation skills, as well as an in-depth knowledge of laws and policies related to debt collection.

Responsibilities:

• Supervise assigned accounts to identify unresolved debts.
• Develop effective repayment plans.
• Follow-up with clients on overdue accounts.
• Oversee all monthly payments and refunds.
• Research and implement effective collection techniques.
• Perform all administrative duties related to ensuring office efficiency.
• Create monthly credit records.
• Respond to client account queries in a timely and professional manner.

• High school diploma or equivalent qualification required.
• A minimum of 2 years' experience in a similar role.
• Strong understanding of billing and collection processes.
• Outstanding communication and interpersonal skills.
• Highly-skilled in negotiation.
• In-depth knowledge of laws and policies related to debt collection.
• Good administrative skills.

If you are interested please apply today for immediate consideration and call to discuss further details at .

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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