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Housing Advisor - Nelson Gables

Employer
Knute Nelson
Location
Alexandria, MN
Salary
Join our team!

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Industry
Healthcare
Role
Executive
Job Type
Long-Term

Job Details

The mission of Knute Nelson is to enrich the lives of everyone we serve.

This is a 32 hour, five day a week position requiring flexibility on hours based on the needs of our prospects. This position will primarily be at our Nelson Gables location.

Scope:
  • The Housing Advisor is the sales leader at the community level with primary functions that include developing, implementing, and evaluating the community’s sales plan and system to meet all sales and occupancy goals. Manage visits/tours for interested inquiries and maintain relationships with future residents through consistent and timely follow-up.
  • Develop and maintain relationships with all prospects, residents and their families.
  • The Housing Advisor, in collaboration and under the guidance of the Sales Manager, is responsible for promoting and cross selling all KN communities and services, when applicable.

Key Responsibilities:

  • Responsible for managing prospective residents effectively through a variety of sales tactics, including lead generation and pipeline management.
  • Manage and accurately maintain consumer relationship management database (CRM).
  • Develop and manage authentic, meaningful relationships with prospects and families.
  • Willingness to learn and successfully implement and execute the Knute Nelson sales process including, but not limited to:

    • Generate, qualify, and close leads
    • Personalized tours of community
    • Implement follow-up system
    • Coordinate resident move-ins/move-outs

  • In collaboration with our clinical team, schedule assessment for prospective residents to determine appropriate level of care needed.
  • Collaborate with operations team to resolve resident challenges and concerns.
  • Professional referral development through developing trusted relationships with professionals in the healthcare community.
  • Managing events to promote community and drive new inquiries.
  • Work directly with back-of-house marketing team to ensure accuracy and updates are made to sales collateral.
  • Responsible for managing and executing Resident Referral Program and other incentives.
  • Other duties as assigned by the Sales Manager, VP of Sales, VP of Housing and Executive Directors.
  • Provide support and back-up to other Housing Advisors, as needed.
  • The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

Education and Experience Required:

  • 2+ years of sales experience required.
  • Able to physically perform the duties required by the position.
  • Required to have the ability to read, write and speak English well enough to communicate with staff, residents and visitors.

Reports To:
Sales Manager

In keeping with federal, state and local laws, Knute Nelson's policy forbids employees and associates from discriminating against anyone based on race, religion, color, creed, gender, age, marital status, national origin, sexual orientation, status with regard to public assistance, veteran status, familial status, disability or any other characteristic protected by law. Knute Nelson is committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career advancement.Knute Nelsonalso provides reasonable accommodations to disabled employees and applicants as required by law.

Company

Why work at Knute Nelson?

  • Positive, respectful culture. At Knute Nelson,
    a positive, respectful culture is the norm. It shows
    in the high-quality care we give our patients and
    residents. And how we treat each other.
  • Generous benefits. In addition to competitive
    compensation, we offer a cost-effective benefits
    package, flexible schedules, memberships to
    the Alexandria YMCA and the Nelson Wellness
    Centers at Grand Arbor and Nelson Gables, and
    more.
  • Your professional growth. It’s as important
    to us as it is to you. That’s why we provided
    $145,000 in scholarships to employees in 2018.
  • Make a difference every day.

Our mission is to enrich the lives of everyone we serve.

Explore your opportunities and apply

EEO/AA

Company info
Website
Location
Alexandria
Minnesota
56308
United States

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