Quality / EHS Manager

SCOPE OF THE POSITION

The Manager, Quality Assurance / Environmental, Health & Safety (EH&S) manages the day-to-day functions of the Quality and Environmental Health & Safety departments to ensure that Company policies, operations, and procedures meet customer, Company, Industry, and Regulatory quality and EH&S requirements. Develops plans and processes to meet company goals and objectives and is the facility representative on the respective functional councils for the purpose of driving Best-in-Class performance objectives in Safety, Quality and Continuous Improvement.

Responsibilities:

?? Effectively manage and advance all aspects of site manufacturing - Environmental Health & Safety and Quality.

?? Lead and coach teams by establishing business and personal accountability plans and manage activities and goal attainment to the company's Key Performance Indicators (KPI's), specifically Safety (TRIR), and Quality (DPPM).

?? Manages the Quality / customer interface to proactively assure requirements are understood and satisfied

?? Responsible for the problem resolution process, whether internal or customer identified issue, which includes ensuring timing deadlines are met and using standard reporting tool

?? Conduct audits and record observations to proactively identify and mitigate hazards. Drive continuous safety improvements by recommending enhancements.

?? Responsible for Customer Scorecard performance and engaging the applicable department or area in root cause/corrective action activity if not meeting requirements.

?? Provide daily, weekly, and monthly operational progress reports to management.

?? Ensure that the work environment is meeting safety and health standards and that equipment is well-maintained and is functioning in a reliable manner; Identify action based EH&S goals for site leadership team members, functional managers, and front-line leaders to support achievement of the site's EH&S targets and objectives.

?? Lead and mentor direct reports, building their management and decision-making skills, continuously promoting a culture that is focused on success, and emphasizing respect, trust, and empathy in the workplace.

?? Promote a culture of employee engagement in quality, safety processes and continuous improvement processes.

?? Ensure compliance, through implementation and management of facility Quality and EH&S programs, policies and procedures that comply with regulatory requirements, and organizational objectives.

?? Manage the development of and the compliance of the overall quality assurance and quality control programs at the facility.

?? Monitor quality through internal corrective action process and implementation of metrics to ensure that the products are of the highest quality and in compliance with company policies.

?? Represent manufacturing site in both Quality and EH&S on the respective functional councils for purpose of driving Best-in-Class performance objectives in both Safety and Quality.

?? Review injuries and other significant near-miss incidents to determine root cause and corrective action.

?? Address customer returned warranty work from customer.

?? Facilitate a minimum of one (1) ISO required Management Review annually, as well as training as deemed necessary.

?? Ensure that operations comply with all applicable federal, state, and local environmental, health and safety standards, including any contractual agreements, and assure all required records are prepared and maintained.

?? Utilize the EH&S and Quality Maturity Index tools to drive improvement.

?? Lead the site Safety Committee.

?? Develop and maintain a matrix to assure timely completion of EH&S training.

?? Assist with employee on-boarding and completion of new hire orientation.

?? Work with Supply Chain Management (SCM) on supplier quality development and improvement objectives.

Additional responsibilities:

?? Gather and enter metrics into the Data Warehouse for the following KPI's:.

Safety

?? Achieve TRIR (Total Recordable Incident Rate) goal (

Quality

?? Achieve DPPM (Defective Parts Per Million) goal (

?? Achieve FPY (First Pass Yield) goal (> 95% FPY in 2021). Yearly goal is set during business planning process.

Quality Management System (QMS)

?? Ensure all elements of the MOS are in place and functioning as designed to drive overall operational performance

SKILLS AND ATTRIBUTES - PROFICIENCY REQUIRED

?? 5+ years of experience in Quality Management Systems.

?? 2+ years of direct leadership experience in management of a Quality Management System for purpose of maintaining certification/compliance to International Standards.

?? Thorough knowledge of the preparation and implementation of quality procedures, specifications, test plans, and work procedures with knowledge of various International Standards, e.g., ISO9001, IATF16949; ISO14001, etc.

?? 5+ years of managing direct reports and large-scale operations preferred.

?? 5+ years of quality management experience required; Knowledge of brazing, welding, and other processing techniques for the manufacturing of heat exchangers preferred.

?? 2+ years of experience in managing EH&S; industrial setting preferred.

?? Demonstrated knowledge of EH&S regulations and requirements is preferred.

?? Lean manufacturing capabilities is essential, ideally with a Six Sigma Black or Green Belt and CI project experience preferred.

?? Proficient knowledge of manufacturing processes and raw materials, production equipment, process mapping, risk analysis and problem-solving.

?? Decision making - analytical and reasoning ability and good judgment for complex business decisions based on data and facts.

?? Excellent verbal and written communication/language skills required to include the ability to provide written and verbal instructions, compile and present business reports/correspondence, and present information clearly.

?? Highly skilled and proficient use of technology, including standard office software [Word, Excel, PowerPoint] and ERP (Plex) systems, i.e., SAP is required; Experience in ERP PLEX environment preferred.

?? Desired certifications for Quality include Lean Sigma Green Belt or Black Belt, ASQ CQM, CQE or CQA, ISO9001/IATF16949 Certified Lead Internal Auditor, or other.

?? Professional certifications for EH&S are preferred, i.e., CSP, CIH, CHMM, and/or PE.

Education:

?? Bachelor's Degree in Technical Discipline, e.g., Industrial or Mechanical Engineering, Engineering Management, or equivalent required; MBA or advanced degree preferred.

BEHAVIORS - REQUIRED

Drives results - Self-driven - results oriented with a clear focus on business performance & profitability.

Builds effective teams - Establishes common objectives and mindset. Forms teams with diverse mix of styles, perspectives and experience.

Continuous improvement mindset - the ongoing improvement of products, services or processes through incremental and breakthrough improvements. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once.

Accountability -. Follows through on commitments and make sure others do the same. Takes personal responsibility for decisions, actions and failures.

Communicates effectively -. Attentively listens to others. Encourages open expression of ideas and opinions. Provides timely and helpful information across the organization

Customer focus (internal and external customers). Gains insight to customer needs. Builds and delivers solutions to meet customer needs.

Collaborates - works cooperatively with others across the organization to achieve shared objectives. Partners with others to get things done. Credits others for their contributions and accomplishments.