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Auto Service Advisor/Writer-Alphorn Ford

Employer
Encodia, Inc.
Location
Monroe
Salary
Competitive
POSITION Service Advisor

LOCATION Alphorn Ford-Monroe, WI

HOURS Flexible weekday hours & Saturdays

PAY Salary + Commission $40,000-$60,000

Alphorn Ford is looking for a Service Advisor to work in our highly successful service department. Our ideal candidate is someone who has exceptional customer service skills, is adept at multitasking and thrives in a fast-paced, sales driven environment.

Job Responsibilities
  • The foremost responsibility of the Service Advisor is to provide exceptional customer service!
  • Serve as primary point of communication between the client and technician - effectively and efficiently relaying information.
  • Accurately verify warranty and service contracts.
  • Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
  • Advise customers on additional needed services
  • Take ownership of the service experience at the dealership
  • Assist the Service Director in dispatching work to ensure efficient and accurate flow of work through the Service Department
  • Work in conjunction with the Service Director in executing various projects, launching new platforms, etc...The automotive industry is rapidly changing and we are looking for someone who is interested in taking an innovative and tech forward approach to the job!


Service Advisor BENEFITS

  • COMPETITIVE SALARY!!
  • Love where you work!
  • Health, Dental & Life Insurance
  • Short Term Disability Insurance
  • 401K with company match
  • Vacation & Discounts
  • ACCEPTING APPLICATIONS until 3/31/2021

  • L4

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