Exception IT

Duration: 10- 12 months

Overview

Our Business Transformation capabilities lead focused change and deliver lasting, meaningful results to business operations. As an Change Leadership Consultant, you will be a part of our Change Management capability, a Business Transformation service providing change framework design, change strategy creation and enablement, training and communication planning, and process and adoption measurement and tracking.

Responsibilities

• Guide and advise business leaders in change leadership approaches and techniques
• Tailor Client's change leadership approach to meet specific needs and audiences of the HealthCare Division
• Advise leaders on change leadership best practice and while accounting for deployment specific change risk
• Engage a change leader network to drive local accountability for successful transition
• Work to ensure seamless integration of change leadership activities with the broader EBS technical and functional deployment activities (solution confirmation, design/build, cutover, etc).
• Advise and support a Business Adoption Specialists from Client in their first EBS deployment
• Oversee R6 Change Leadership plan, including analysis, challenges/risks, project plans, roles and responsibilities, reporting to Results Management Office (RMO), etc.
• Manage the execution of all change leadership deliverables by acting as the organizational change leadership expert on the deployment team, including but not limited to people risk and impact analysis, leadership alignment and stakeholder engagement, security role mapping, cutover readiness, and hyper-care activities
• Assemble status, risk, and issues reports related to Change Leadership for R6 and ensure EBS Global Business Adoption Lead is kept informed and aware of any issues
• Collaborate with the training lead to onboard, train and support the deployment Lead Users so they can effectively support the receiving team during the project and post Go-Live
• Build change leadership knowledge and capabilities across all leaders within the HealthCare Division
  

Qualifications

• Experience in HealthCare/Medical devices manufacturing/sales/distribution
• A polished, professional style and ability to influence high level, formal leaders (in Europe & US)
• Interest in and ability to roll up ones sleeves and do the tactical work in addition to the stakeholder engagement
• Bachelor's Degree in Organization Psychology, Business Administration, or related field
• Experience working with change leadership (management) principles and methodologies
• 8+ years of experience managing best practice organizational change, leadership coaching, change management, communications, organizational development, and/or business readiness programs
• 6+ years of supervisory/management experience
• Proficient with MS Office suite, including MS Project, surveying tools such as SurveyMonkey, collaboration and facilitation tools such as PollEverywhere, role to position mapping tools such as jTask/Pulse
• Ability to travel up to 25%
• Change Management certification (CCMP, Prosci ADKAR, or equivalent)
• Experience in managing the details of complex programs and delivering results required
• Experience with the implementation of change leadership programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions, etc.)
• Familiarity with SAP and/or ERP implementation vernacular
• Strong interpersonal skills with demonstrated ability to facilitate collaboration
• Proven track record of influencing and negotiation skills that inspire trust and quickly builds credibility between key stakeholders
• Ability to work well between functions and across all levels of the business, including coaching aptitude at the senior management, department management, and staff line levels
• Proven experience driving progress and the ability to interpret, develop, and present information to multiple audiences, and understands and anticipates reactions as a means to determining needs