Collections Analyst
- Employer
- Superior Choice Credit Union
- Location
- Superior, Wisconsin
- Salary
- DOE
View more
- Industry
- Financial Services and Banking
- Role
- Banking / Loan
- Job Type
- Long-Term
- Hours
- Full Time
Job Details
To preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; training and assisting other Collectors; disposing of repossessed collateral.
Essential Functions & Responsibilities:
- Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
- Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful.
- Trains and monitors the work of other Collectors; assists with performance reviews.
- Testifies at legal proceedings as required.
- Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
- Prepares daily, weekly, and/or monthly reports on collection activity for management.
Performance Measurements:
- Analyzes financial situation of delinquent borrows; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful.
- Maximize the collection and/or recovery of credit union assets from delinquent and charged-off accounts by collecting XX% or more of the 30 day, XX% or more of the 60 day, and XX% or more of the 90 day delinquent accounts assigned.
- Adhere to provisions as set forth in the Fair Debt Collection Practices Act (FDCPA) and insure collection activity is always within credit union policy and all relevant regulations.
- Keep supervisor informed of operational issues affecting the credit union's collection activities.
- Provide informed, professional, and accurate service and support to all members and associates.
Experience
- One year to three years of similar or related experience.
Education
- A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Competitive salary and benefits package.
Click Apply for all the details to be considered.
Company
As a strong community partner since 1932, SCCU is looking for enthusiastic people to provide great service to our members. Being a locally owned cooperative,we also give our employees the opportunity to support organizations and charities in the communities we serve. Check out our website or stop in to visit with us today to see how you can be a part of our great team.
- Location
-
Wisconsin
US
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert