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Client Relationship Manager

Employer
Leo A Daly
Location
Minneapolis
Salary
Competitive

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Industry
Construction
Role
Manager
Job Type
Long-Term
Hours
Full Time

Candidate will function as a Business Development Professional coordinating business development efforts, in partnership with other Client Relations and Market Leadership professionals, in all the LEO A DALY Minneapolis market sectors: Healthcare, Public/Institutional, Industrial & Manufacturing, Corporate Workplace, Consulting Engineering and Academic markets. Overall, the position is responsible for securing new business contracts by leading business development activities as a part of the business development team while identifying opportunities, developing relationships, creating capture strategies, executing strategies, and closing work.

Responsibilities

The Business Development Professional will establish, implement, and maintain the business development short and long-range plans and budget for the office. Candidate is responsible for driving results to exceed new business contracted goals by overseeing business development activities (Locally, Regionally, Nationally) and supporting goals and initiatives developed by the team of business development representatives and market sector leaders. Candidate must promote and establish collaboration and individual leadership within the project or studio team to identify, acquire, and retain new and current clientele and strategic partners. Candidate must continually evaluate the team's strategies and effectiveness in capture planning and winning work and implement process improvements based on evidence, observations, trends, and client feedback. Position requires candidate to initiate and maintain extensive contacts with key clientele and industry representatives, organizations, and companies in the market sectors serviced by the LEO A DALY Minneapolis office.

Candidate reports to the Managing Principal and will assist the Managing Principal, Director of Operations, Market Sector Leaders, Director of Marketing, and Project Managers in identifying personnel needs for pursuit teams, evaluating scope and scheduling requirements of opportunities, and transitioning opportunities from pursuits to contracted work.

Qualifications

Minimum Qualifications:

Professional expertise demonstrated through 10+ years of proven ability to drive results meeting revenue and profitability goals through successful lead generation/follow through, customer relations, pursuit development, and client management in the A/E/C industry.
Ability to build extensive and reputable relations with clients, strategic partners and community members within the Minneapolis metro area and throughout the State of Minnesota; familiarity with the Minneapolis metro area is a requirement.
Bachelors Degree in Business, Marketing, Architecture or Engineering from an accredited college or university required. Master's Degree is a plus.
Exceptional self-motivation, customer service orientation, communication, writing, and presentation skills.
Strong leadership, mentoring, problem solving, negotiation, and decision making skills.
Excellent time management and organization skills with the ability to become involved in and remain current on issues relating to a number of concurrent opportunities in various stages.
Active leader and member of varied professional and community organizations. (ULI, IFMA, DBIA, SMPS, ASHE, ACHE, CoreNet, MNCar, Minneapolis Chamber of Commerce, etc.)

Preferred Qualifications:

Experience in master planning, economic development, feasibility studies, programming, cost/benefit analyses, cost estimating, design, and project management is a plus.
Experience with Deltek Vision CRM is a plus.

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