Learning and Development Instructional Designer

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.

We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin.

Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row

#1 Milwaukee Journal Sentinel Top Workplace 5 years in a row

#1 Milwaukee Business Journal Best Place to Work 5 years in a row

We are a fun, fast-paced and rewarding place to work and grow!

We hire rockstars, and help them rock even harder!

Experience/Skills:

• Bachelors preferred or equivalent professional experience in a related field such as Instructional Design, Adult Learning and Education, Organizational Development or Human Resources
• Familiarity with the ADDIE process of learning and creating training is preferred.
• Demonstrated knowledge of principles and practices of adult learning theories with training design and the successful application within the workplace.
• Self-driven with proven ability to work independently and in a collaborative environment.
• 3 or more years experience in corporate instructional design, e-learning development, sales training or similar field.
• Must be proficient in Google Docs, Sheets and Slides.
• Advanced computer software skills. To include: knowledge and understanding of Captivate, Articulate, PowerPoint, SharePoint, Zoom, WebEx, Adobe suite and others. Multimedia/Graphics layout applications aptitude desired.
• Ability to adapt to and work effectively in a fast paced, and changing environment with multiple projects including rapid development and deployment.
• Strong project management skills.
• Experience designing and delivering content across multiple audiences and experience levels.
• Ability to develop and maintain effective relationships and provide outstanding customer service internally and externally.
• Sales Organization support experience desired.
• Demonstrates the Core Values of Delta Defense, LLC.

Learning Content Development

• Design, develop, and deploy training material, awareness campaigns, reference resources and training documentation.
• Facilitate the development of training content that is scalable, responsive to business needs, and drives continuous improvement and associate development.
• Ensure training is built across multiple instructional delivery modalities, including e-learning, virtual and face-to-face training.
• Conducts needs analysis and works with L&DTeam and Sales Team to identify development opportunities for associates.
• Analyzes curriculum effectiveness and recommends continuous improvement methods.
• Establishes a feedback loop to continually monitor progress and assess opportunities.
• Create high quality, innovative, and engaging e-learning as needed.Experience with Litmos or similar LMS tools.
• Assist with managing content on the Learning Management System (LMS) in coordination with internal partners.
• Develop exercises, tutorials, job aids, assessments and other methods of learning including social or connected learning strategies

Collaboration

• Partner with L&D and Sales leadership to identify business unit training gaps, analyze requirements, and develop curriculum that meets changing organizational needs.
• Collaborates with other training content developers and project team members on design, development, implementation, and evaluation of learning solutions.
• Researches and establishes relationships with relevant key stakeholders to customize training.
• Participates in virtual and in-person field visits with L&D and Sales leadership.
• Partners on the development of written communications to use in internal marketing campaigns for a wide range of stakeholders that drive adoption of learning.

Coordination of Training Services

• Organizes, prioritizes, coordinates and implements multiple projects within established timelines.
• Ensures that the Learning Management System (LMS) is used accordingly and monitors and resolves issues.
• Ability to work effectively in a diverse work group and with a wide range of audiences consisting of different generations, cultures, and learning styles.
• Anticipates road-blocks and engages appropriate resources to ensure timely delivery.

Professional Development

• Continually seeks to improve upon advancing skill set through research, training and consultation
• Keeps current on new learning approaches,technologies and tools through research and networking to ensure L&D solutions are innovative.
• Contributes expertise/support to the team

PM19

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