Collections Specialist

Employer
SITE Staffing Inc.
Location
West Bend
Salary
15.00 - 17.00 USD Hourly
Posted
Apr 30, 2021
Role
Other
Job Type
Long-Term
Hours
Full Time
We are looking for someone who has over the phone experience in collections and/or sales. 2+ years of experience is preferred but would be willing to look at 1 year. Also, if they have " work at home" experience that would be great to know as well.

Starting pay would be $15-17 depending on experience. After training they will be earning commissions as well.

This is a fulltime position. The primary function of this position is to make outbound calls to customers in an attempt to collect past due balances, in addition to accepting incoming calls to assist customers with anything from simple questions, to setting up payment arrangements, etc.

Essential Duties and Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as Management may deem necessary from time to time.

Make daily required amount of outbound collection calls on delinquent accounts ranging from 5-120 + days old

Take incoming phone calls from customers to assist in setting them up with repayment arrangements or to answer general questions regarding their existing loan

Use skip tracing and other methods to locate delinquent customers

Prepare and send correspondence to customers via mail, email and text message

Use critical thinking skills to solve customer issues, suggest loan modifications to Collections Manager and make recommendations for further action to mitigate loss to the company

Work independently in a fast paced environment to consistently meet collection quality and quantity goals

Other miscellaneous duties as assigned

Promoting positive involvement with staff/customers/dealers and Team Player/ Team Oriented

About SITE Staffing, Inc.

With over 25 years of experience, SITE Staffing, Inc. Is the staffing agency of choice for Milwaukee and the surrounding area. Employees trust us because they know we will match them with real opportunities at great organizations. Whether you are looking for a temporary assignment or a permanent position, we are here to help you reach your employment goals.

At SITE Staffing we value diversity and are proud to be an equal opportunity employer. We have been awarded the " Five Star Invest in Vets" employer rating by the Wisconsin Veterans Chamber in recognition of our commitment to hiring, training, and retaining veterans, service members, and military spouses. We are an accredited member of the Better Business Bureau with an A+ rating, and we are the 2019 recipient of the BBB' s Torch Award for Ethics.