Skip to main content

This job has expired

Senior Accounts Receivable Solution Specialist - Eden Prairie, MN

Employer
UnitedHealth Group
Location
Eden Prairie
Salary
Competitive

View more

Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is an onsite position located at 11000 Optum Circle, Eden Prairie, MN 55344. The hours for this position will typically be 8:00am to 5:00pm, Monday through Friday. Primary Responsibilities: Business to Business Collection Management & resolving barriers to payments Analyze / reconcile accounts Receivable Data Work is frequently completed without established procedures Contact internal and external customers to ensure payment made timely on accounts in collection portfolio Develop positive relationships while maintaining customer standards with a focus on problem solving Investigate and resolve reconciliation discrepancies Timely respond to customer inquiries Complete monthly delinquency meetings with Finance and business leaders Perform effectively in a high volume and fast paced production environment with a high degree of accuracy and productivity Perform required tasks independently as well as contribute as needed in a team environment Provides explanations and interpretations within collections portfolio Submit refunds for customers with credit balances Investigate and assist with resolving disputes on customer accounts Coordinate with multiple departments to resolve customer service facing issues Analyzes and investigates Provide training assistance for new Collection hires Provide support to Collection Specialists Participate in software testing Provide mentoring / leadership to Collection Specialists Be a department leader Works independently All other tasks assigned by manager You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 3+ years of Business to Business Collection experience or 1+ years with an Associate's or Bachelor's Degree (any area of study) Microsoft Excel user at an intermediate level (Pivot Tables, Sorting Data, and Reconciling experience) Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. Preferred Qualifications: Associate's Degree (or higher) in Accounting, Finance or related field GetPaid or PeopleSoft Collection Software experience Collection Software tool experience Accounting Software experience Experience in large scale ERP environment Prior experience working in a global organization Soft Skills: Solid negotiation, problem solving and resolution skills Excellent communication skills with a diverse population Quick learning agility, resourceful, self - motivated, and works independently Experience in a metric driven environment UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: View our Covid - 19 Resources Page at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: medical collections representative, customer service, collections representative, customer service representative, hiring immediately, #rpo

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert