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Senior Digital Support Specialist

Employer
Sanford
Location
Sioux Falls
Salary
Competitive

View more

Industry
Technology
Role
Other
Job Type
Long-Term
Hours
Full Time
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.Work Shift:Day (United States of America)Scheduled Weekly Hours:40Department DetailsSummaryCoordinates, manages and updates marketing content on Sanford web properties via various content management systems, as well as leads other Digital Support Specialists in the same capacity.Job DescriptionHelps maintain websites with fresh, dynamic content utilizing the latest in website technologies and trends. Reinforces and builds overall brand awareness and loyalty through website style and consistency. Works with digital marketing team to coordinate and execute marketing initiatives including email and other deliverables.Provides clear communication of status and next steps amongst the team regarding new and existing projects, operational issues and scheduling. Helps in troubleshooting as issues arise and facilitates timely decisions to ensure projects stay on track. Oversees workloads to insure work is distributed amongst the Digital Support Specialist team to insure producion timelines are maintained. Works closely with information technology and the digital team to resolve issues with products. Manages output in relation to requests and works closely with other team members, especially Digital Support Specialists to insure producion volumes are maintained at acceptable levels and to standards.Works closely with the digital department to insure web governance standards are maintained for all web properties insuring our best digital product is in market. Act as the primary go to person related to all critical matters involving after-hour support and resolution pertaining to web properties under the digital team's supervision. Remains committed and focused on industry advancements to insure technology solutions are innovative and operational best practices are adhered to including but not limited to ADA compliance, web standards and SEO best practices. Supports project management as a go between for work assignments and producion related to other digital support specialists.Demonstrates familiarity with Sitecore, WordPress and other web CMS platforms. Demonstrates advanced proficiency with Adobe Creative Suite: specifically, Photoshop, Illustrator and InDesign. Displays working knowledge of HTML5 (hypertext markup language), MS (Microsoft) Office and CSS (cascading style sheets). Possesses knowledge and abilities related to digital marketing tactics, web page design and content creation. Displays analytical skills and strong communication skills to make informed decisions and exhibits a high level of creativity. Possesses advanced understanding of content marketing and search engine optimization. Exhibits a sound understanding of Google Analytics, and other data insight technologies as well as how to tie data to content strategies, optimization and performance. Must remain open-minded to accept new strategies in an ever-changing digital marketing environment.QualificationsAssociate's degree required. Bachelor's degree in marketing, business administration, computer science or related fieldpreferred.Minimum of two years' experience preferred.Sanford is an EEO/AA Employer M/F/Disability/Vet.If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to .

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