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Mortgage Loan Officer Assistant (Part-Time)

Alerus Financial
Minnetonka, Minnesota
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Closing date
Aug 28, 2021
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Job Details

Position Summary:
The loan officer assistant is responsible for providing direct clerical and administrative support to the loan officer(s) to enable the loan officer to grow and generate business. This includes providing exceptional customer service and support to internal and external customers.

Essential Responsibilities:
Job Function 1: Provide Loan Officer Support - 100%
  • Respond to all incoming phone calls from new or returning clients.
  • Analyze credit, income and assets to determine qualification for a mortgage.
  • Follow up requests to clients, agents, title companies and other 3rd party vendors for additional documentation that may be needed to obtain mortgage approval.
  • Maintain thorough knowledge on all mortgage products as well as product lines offered by Alerus. Research Investor, Agency, FHA, VA and Bond Program guidelines.
  • Complete monthly follow up calls to clients that are pre-approved.
  • Maintain the loan officer's calendar, as requested.
  • Update key databases.
  • Create, edit, and print marketing pieces. Serve as the primary marketing lead to assist the loan officer as needed. Duties may include management of their CRM, implementation of Alerus marketing materials, execution of written and digital marketing promotions including social media. Issue pre-approval letters to clients as needed.
  • Run Fannie Mae Underwriting System (DU) and Freddie Mac Underwriting System (LP) and analyze findings.
  • Prepare and print application documents and disclosures as needed.
  • Maintain a thorough understanding of product and pricing to effectively lock loans with Investors, as needed.
  • Support loan officer by performing additional responsibilities as business needs arise.

Position Requirements:
  • High school graduate or equivalent.
  • Minimum 2 years' experience in mortgage processing.
  • Excellent organization and time management skills.
  • Excellent verbal and written communication skills with positive attitude.
  • Proficient in Word, Excel, Publisher, Outlook and social media sites.
  • Self-driven individual who can work well in team orientated atmosphere.
  • Respect of highly confidential information.

Personal Characteristics:
  • Self-motivated.
  • Highly organized and excellent time management skills.
  • Strong attention to great detail.
  • Patient.
  • Ability to get along with others in a team environment.
  • Professional appearance.
  • Positive attitude.
  • Ability to follow instructions and direction.

Physical Demands - Must be met with or without a reasonable accommodation:
  • Extended periods of time sitting at a desk and using office equipment.
  • Ability to operate a personal computer/laptop for approximately 8 hours per day.
  • Extended time is spent reviewing physical and electronic documents.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
  • Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs.
  • Will spend most of time in an indoor environment.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

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