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Customer Service Representative

Employer
Robert Half
Location
Lake Elmo
Salary
16.15 - 18.70 USD Hourly

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Ref ID: 02783098

Classification: Customer Service Representative

Compensation: $16.15 to $18.70 hourly

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Lake Elmo, Minnesota region and is a long-term temporary-to-full-time employment opportunity.


What you get to do every day


- May support business development and client referral goals by actively cross-selling and referring customers


- Give exceptional customer service in a timely fashion


- Handle incoming telephone calls


- Field and send out send written business correspondence



Job Requirements:

- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred


- No stranger to performing extensive research to resolve complex customer inquiries


- Comfort and confidence when interacting with internal and external partners and clients/customers


- Proficiency with Microsoft office applications


- Ability to navigate multiple computer systems, applications, and utilize search tools to find information


- Ability to recognize, evaluate, and resolve problems effectively


- Excellent verbal, written, and social communication skills


- Customer service and office administrative skills


- Comprehensive knowledge of Call Center Customer Service


- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly


- A consistently positive approach to your work that is rooted in a businesslike professionalism




We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today.



OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

?? 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

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