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Sr. Marketing Communications Administrator

Job Description Summary

The Global Marketing Communications Specialist for the Client Health Care Business Group is responsible for supporting the development end-to-end global communications, creative and content plan aligned to business priorities. The ideal candidate understands the customer, applying communication strategies that improve the customer experience and is squarely focused on the entire marketing lifecycle.
One resource will be a driver (senior, strategic driver).
One resource will be more of a floater (mid-level) execution support.
OR leader would be open to two mid-level resources
If resources have any strategy plans or documents as examples, that would be ideal.
ASAP hire for both.

Key Responsibilities

Applies end-to-end messaging strategy to develop creative and content plans aligned to global marketing programs that generate customer demand
Supports communication strategies and development of tactics for portfolio activity
Leverages competitive, customer, market and brand health insights to inform communications strategies and tactics
Reinforces the brand promise by linking personas, customer journey and experiences through communications plans
Tests, tracks, optimized and measures communications effectiveness
Implements strategies across paid, earned and owned channels
Communicates and consults with global counterparts to drive successful program activation and outcomes for key prioritized countries
Manages and directs agency partners
Collaborates with functional partners and subject matter experts to collaboratively develop plans and programs
Manage budgets as set forth by program development and execution plan
Provide on-going program development or maintenance based on emerging trends or performance results during program activation
Identify best practices and shared learnings for function and area optimization
External communications (partnering with agencies and cross functional teams from an approval standpoint)

Required Qualifications:

Demonstrated experience supporting the development end-to-end global communications, creative and content plans aligned to business priorities
Experience executing a detailed tactical communications and content plan within a regulated industry
Strong project management experience working closely and diplomatically with internal and external teams, managing tight timetables and multiple large projects simultaneously
Strong written, verbal and digital communication skills and experience for all media platforms
Self-starter, self-motivated, deadline-focused and agile mindset with strong skills in multi-tasking
Strategic and creative mindset
Exceptional inter-personal skills, including presentation skills, as well as effective and persuasive pitching, writing, editing and verbal communication within a matrixed organization
Agency experience a plus

Basic Qualifications:

Bachelor's degree from an accredited institution, preferably in a related field such as Communications, Marketing, Marketing Communications, Journalism, Advertising or Public Relations
A minimum of 5-7 years of related job experience (also open to more junior backgrounds)
Works well under pressure and meets tight deadlines
Customer-centric mindset combined with contagious enthusiasm, passion and curiosity
Healthcare or regulatory industry experience is ideal
Agency experience would be fantastic

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