Service Advisor

Apply by 4:30 p.m. on May 21, 2021

Kivi Bros. Trucking, Inc. is currently seeking a highly motivated individual to join our team assisting our drivers with planning and other over-the-road services. This position will be based out of Duluth, MN, but the position will service the Blaine, MN and Harrodsburg, KY shops as well.

Kivi Bros. Trucking, Inc. is proud to be a third-generation family-owned company that is based in Duluth, MN with additional terminals in Blaine, MN and Harrodsburg, KY. We specialize in transportation of flatbed and step deck freight, end dump bulk commodities, logs. and over dimensional and heavy haul loads.

MAJOR JOB FUNCTIONS

• Assess, prioritize, and process information pertaining to emergency and non-emergency maintenance needs.
• Plans and coordinates services needed with area dealerships, truck stops, and other maintenance service providers.
• Troubleshoots and provide recommendations to drivers.
• Ensures drivers maintain DOT compliance with equipment and makes necessary recommendations to ensure compliance.
• Utilizes a computerized work order system.
• Assists in the training and education of new and existing employee's by providing on the job training, general instructions, safety, monitors compliance with the Company safety program and additional training as required.
• Performs related duties as assigned.

REQUIRED, KNOWLEDGE, SKILLS AND ABILITIES

• Ability to use initiative and exercise sound independent judgement.
• Maintain accurate and detailed records.
• Ability to efficiently coordinate work assignments according to the locations and schedules of the driver and facility.
• Knowledge of equipment as it relates to truck driving.
• Ability to establish effective working relationships with supervisors, other employees, and the public.
• Ability to understand and follow written and oral instructions.
• Ability to be flexible in adapting to changes in priorities, assignments and other interruptions that may occur.
• Ability to utilize company's computerized scheduling, database, word processing and email.
• Ability to work after hours or on weekends to fill in for staff when needed.

MINIMUM QUALIFICATIONS

Graduation with a high school diploma or GED; possess three years of customer service skills in a fast-paced atmosphere. Previous experience in over-the-road trucking industry preferred. Possess a valid driver's license.