Executive Host

Increase gaming revenue through the development and relationship building of existing and potential high worth players, established through contact management and on and off property events.

ESSENTIAL DUTIES OF THE POSITION:

?? Responsible for managing a list of assigned high worth players.

?? Build relationships with target high worth players using contact strategy through various communication methods; such as but not limited to telephone, mail, e-mail and personal contact at on and off property events.

?? Responsible for revenue goals (as defined by management) against benchmarks established for hosted players for number of trips, theoretical worth, etc.

?? Responsible for maintaining and increasing activity of assigned high-worth players list.

?? Maintain a business relationship with assigned players and recruits high-worth players.

?? Observe, track, review and analyze play of assigned high worth players.

?? Work closely with gaming operations to assist with the development of high potential guests.

?? Be thoroughly knowledgeable of the gaming floor, its operation and all other amenities; assist departments with guest service issues.

?? Plan and flawlessly execute special events off property for high worth players designed to keep Grand Casinos top of mind when gaming choices are made by high worth players.

?? Schedule player contact time proportional to floor time.

?? Responsible for identifying and recruiting premium slot and tables games players on the gaming floor and developing them as members of the players club.

?? Update guest history for future visits.

?? Manage the player development process of informing and persuading high worth guests to increase visits to properties.

?? Plan, schedule and arrange visits for selected individual guests based on development objectives.

?? Promote all special events, concerts, hotel and restaurant venues with guests through suggestive selling techniques.

?? Responsible for prospecting players through lead lists, research, tracking and follow-up.

?? Available to work nights and weekends.

?? Any and all other duties as assigned.

COMPETENCIES

• Values based leader and active role model in living and teaching the MLCV Way.
• Trustworthy and collaborative relationships with others
• Possess excellent written and verbal communication skills.

EDUCATION and/or EXPERIENCE:

• ?? Minimum of two (2) years casino gaming or entertainment related experience including one (1) year Supervisory/Management experience in hospitality and two (2) years' experience working with players club and players tracking program preferred.