Catering Supervisor-University Catering

Description

Position located in the new Student Memorial Union.

To supervise, organize, set up, and take down of catered events. Provide solid leadership to catering support staff.

Duties & Responsibilities

• Work catered events.  Examples are: special occasions, receptions, refreshments hours, breakfasts, luncheons, dinners, full-course menus, buffets working luncheons, picnic/cook outs, mock tail bars, and conference needs. 
• Set up special requirements for the events.  Examples are: ice sculpture displays; buffet tables with mirror cubes and display units; special tables – serpentine tables etc.; special decorations; color coordination of table linens and table skirting; a variety of napkin folds; beverage fountains; table settings; tents and fountains; table settings with china, crystal, and silverware for served meals; New York chafers and buffet equipment; and dessert table arrangement. 
• Serve functions-buffet style, full-course, reception, informal function and self-service. 
• Assist with other special arrangements such as place cards; bead tables, reserved sections, special ordered meals such as low fat or vegetarian, cake cutters, and punch or coffee services. 
• Know the facilities- the meeting rooms in UND Campus.  Familiarize self with other meeting areas such as the law building, Chester Fritz Auditorium, Gorecki Alumni Center etc. 
• Make decision on the timing for set up and deliverance of production.
• Oversee/work catered events as follows: Review the scheduled events for the day with supervisor, Organize the materials, food and equipment needed for these events and pack totes if needed for outside events, transport items to event sites, set up functions according to catering agreements, serve events according to the event agreements, leave even facility according to directives, transport all food, materials and equipment back to designated production sites and store these items
• Adhere to grooming and appearance standards
• Maintain positive guest relations at all times.  
• Perform other duties as assigned
• Provide exceptional customer service to our guests
• Help with dish washing when assigned; communicate guest counts, incomplete events, and concerns to supervisor. 
• Maintain & organize banquet kitchen at the end of the shift
• Practice sanitation and safety policies
• Report any equipment repairs to catering manager
• Attend Catering staff meetings.
• Train/supervise student and part-time staff as assigned
• Burnishes and polish all silver as required 
• Maintain cleanliness of catering vehicles and delivery equip
• Works with the preparation and disposal of fish, poultry, beef, lamb, pork and other meat products
• Adheres to all safety and sanitation policies which includes removal of all jewelry and piercings (plain wedding band is permissible) and wearing hair and beard restraints

Required Competencies

• The ability to uphold/portray a professional department image and standards     
• Proven customer service skills, as well as excellent organizational and interpersonal skills    
• Able to stand/walk 4 to 5 hours at a time and able to move 35 - 50 pounds.
• Self-motivated and able to solve problems independently and requires little supervision
• Excellent customer relations skills, creativity, and positive attitude.
• Good organization skills and interpersonal skills.
• Ability to work with a diverse and sophisticated clientele
• Is creative and can present food and functions artistically
• Able to work most shifts in the afternoon and evening
• Creates and sustains a work environment based on ethics, integrity, trust, and accountability.  
• Serves as a role model to others in terms of setting the tone for acceptable behavior/conduct. 
• Creates an inclusive work environment where others can motivate themselves to perform at their highest level. 
• Treats others with dignity and respect at all times and fosters a sense of camaraderie and goodwill in dealing with others

Minimum Requirements

• High school diploma or equivalent
• One year of supervisory experience
• One year of customer service experience
• Availability for flexible schedule to include weekends and evenings
• Successful completion of a criminal history records check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• One year of catering and food service experience
• Experience and knowledge of methods, materials and equipment used at catered functions
• Progressive supervisory experience
• NRA ServSafe Certified

Minimum Hiring Salary/Position Classification

$14.75/hour, Full-Time, Benefited, Non-Exempt

Work Schedule/Start Date

Variable hours depending on scheduled events which include evenings and weekends.

Benefits

Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

To Apply

For full consideration, all application materials must be fully submitted by 11:59PM on the closing date.

Additional Information

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.