Clinic Office Manager (Administrative/Education #)
- Employer
- Maxim Healthcare
- Location
- Minneapolis
- Salary
- Competitive
View more
- Industry
- Healthcare
- Role
- Administrative
- Job Type
- Long-Term
- Hours
- Full Time
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Maxim Healthcare Services is currently seeking a Medical Clinic Office Manager to provide services at an outpatient clinic in support of Veteran Affairs.
POSITION SUMMARY: The Clinic Office Manager is responsible for the operations and administration of medical clinic(s). Ensures clinic efficiency through collaboration with cross-functional team members, coaching and mentoring clinic staff. Manages a clinic budget to ensure expense goals are met. Responsible for communicating and resolving physician, customer and claimant inquiries, incidents and complaints. Serves as a liaison with all internal and external customers and ensures compliance with HIPAA and other privacy regulations.
SCHEDULE (M-F): 800am-500pm No O/T required/expected PAY RATE: Hourly Rate @ $30.50
REQUIREMENTS: Minimum 4+ years clinical management/supervision MA certification PREFERRED - Need candidate with prior Medical Experience Blood draw experience Manual Vital signs PFT, EKG experience preferred (required for LV3-4) ABI/Doppler experience preferred BLS certified Great customer service
EDUCATION and/or EXPERIENCE: (includes certificate & licenses)
POSITION SUMMARY: The Clinic Office Manager is responsible for the operations and administration of medical clinic(s). Ensures clinic efficiency through collaboration with cross-functional team members, coaching and mentoring clinic staff. Manages a clinic budget to ensure expense goals are met. Responsible for communicating and resolving physician, customer and claimant inquiries, incidents and complaints. Serves as a liaison with all internal and external customers and ensures compliance with HIPAA and other privacy regulations.
SCHEDULE (M-F): 800am-500pm No O/T required/expected PAY RATE: Hourly Rate @ $30.50
REQUIREMENTS: Minimum 4+ years clinical management/supervision MA certification PREFERRED - Need candidate with prior Medical Experience Blood draw experience Manual Vital signs PFT, EKG experience preferred (required for LV3-4) ABI/Doppler experience preferred BLS certified Great customer service
EDUCATION and/or EXPERIENCE: (includes certificate & licenses)
- Bachelor's degree from an accredited college in a healthcare related field or equivalent experience/combined education
- 4+ years of supervisory or management experience, preferably in an Occupational, General or Internal Medicine work environment
- CPR certification required
- Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
- Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of all clinic staff
- Responsible for hiring, performance, setting staff expectations, onboarding new employees, and daily approvals of employee timekeeping
- Coaches, mentors and trains employees for growth and development opportunities in skill, knowledge and empowerment
- Collaborates with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience
- Responsible for ongoing on-site provider satisfaction through engagement and retention efforts
- Training and implementation of all policies, procedures, goals, and objectives for assigned staff
- Ensures strict confidentiality of all medical records, PHI and PII
- Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.)
- Responsible for managing clinic(s) budget to include medical and office supply inventory
- Assist Regional Managers with provider scheduling
- Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.)
- Other projects and duties as assigned
- Strong leadership skills with the ability to prioritize and delegate effectively
- Strong verbal and written communication skills
- Demonstrated ability to work collaboratively with cross functional team members and with a sense of urgency
- Possess excellent organizational and follow up skills, with a strong attention to detail
- Possess and demonstrate skills necessary to analyze data and information
- Demonstrate a high standard of business ethics and integrity
- Proficient Microsoft Office Suite
- Understanding of medical terminology
- Ability to learn and understand new proprietary software applications
- Clinic operations experience a plus
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