Front Desk Receptionist

Join our growing team!

SUMMARY

This position will be responsible for creating a positive impression and delivering exceptional customer service to North Risk's clients and visitors. The Office Coordinator (Front Desk Receptionist) role will provide internal support by ensuring adequate office supplies, sorting mail, transferring calls, and executing other ad hoc projects as needed based on the office location and other departmental needs.

PRIMARY RESPONSIBILITIES

• Serve as the office receptionist, fulfilling the following related duties:
• welcoming and directing visitors,
• relaying incoming and outgoing phone calls, faxes, and emails to the appropriate people,
• processing all incoming and outgoing mail,
• order and coordinate catering for meetings and events,
• set-up the conference room and training room for meetings and events,
• clean and wipe down the reception area as needed, and
• perform additional miscellaneous office duties.
• Serve as the primary building contact for maintenance, fire drills, tornado drills, and building updates.
• Coordinate with courier services for pick-up and drop-off of packages.
• Monitor the inventory of office supplies and beverages, order and restock as necessary.
• Collaborate with supervisors to order flowers for an employee family funeral.
• Update facility signage for front doors, kitchen, and the general office area.

SECONDARY RESPONSIBILITIES

• Support the team with execution of projects including but not limited to; creating marketing materials, preparing proposals, event coordination, and other general client-related support.
• Assist with processing client information as necessary.
• Perform miscellaneous projects and complete various tasks as requested by management.

Education, Experience and Certifications

• High School diploma or equivalent required.
• Prior experience in administrative assistant or receptionist role preferred but not required.

Knowledge, Skills and Abilities

• Must be able to multitask and see projects through to completion.
• Positive can-do attitude
• A self-starter who regularly demonstrates initiative
• Effective oral and written communication skills
• Strong attention to detail with excellent organizational skills
• Demonstrates a strong understanding of the fundamentals of customer service
• A working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint
• A team player who collaborates between departments and works well with his/her coworkers
• A professional who demonstrates the ability to carry on a conversation
• Able to work independently with minimal supervision in a fast paced environment
• A role model for North Risk Partners' core values, mission and desired culture

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