Inside Sales Representative for Emergency Capital Equipment

JOB OVERVIEW:

Responsible for phone-based sales, partnering with Dental Practitioners and our field sales team, acting as an expert in emergency/non-emergency replacement of critical Dental Equipment and Technology. Key performance elements include partnering with Field Sales Consultants and Sales Specialists (ESS/DTS) team to improve "speed to customer" with overall customer contact, product discovery activities and quote while increasing sales growth, improving gross margin attainment.

KEY RESPONSIBILITIES:

• Perform phone-based equipment and technology selling functions to prospective customers. Focused on providing customers with fast product selection, quote turnaround time and installation.
• Support TSM's as the equipment and technology expert in the areas including but not limited to dental compressors, vacuums, sterilizers, extraoral x-rays, digital sensors, and intraoral cameras.
• Receive leads from multiple sources including the field team or directly from a customer via phone and email.
• Deliver a unique and superior frictionless customer experience while achieving high gross margins.
• Work with customer to select the proper piece of equipment or technology, considering current inventory levels.
• Offer Henry Schein Financial Services to customers.
• Understand and effectively promote company-wide sales programs.
• Track multiple data points while speaking to the customer.
• Create and deliver fast quotes via our propriety process.
• Communicate and execute company terms of sale.
• Complete Equipment Order Agreement, including customer signatures, and document all pertinent install details.
• Work with dedicated operation team members, providing them all necessary information for quick order processing.
• Create opportunity in Salesforce and chatter to notify the field team of the sale progress.
• Using Salesforce and collected data points, work with Director of Fast Track to provide leadership detailed reporting on Fast Track sales.
• Participate in special projects and performs other duties as required.

SPECIFIC KNOWLEDGE & SKILLS:

• Sales knowledge, attention to detail and project management skills, knowledge of dental equipment, technology, service, and understanding of clinical and restorative dentistry.

Qualifications:

• At least five years of prior sales-related or technician experience required
• Bachelor's degree preferred
• Selling skills
• Computers Skills
• Strong people skills
• Proven track record of winning new business
• Customer prospecting and presentation
• Good verbal and written communication skills and the ability to resolve disputes effectively
• Good decision making, analysis, and problem-solving skills with the ability to multi-task
• Ability to work independently and collaboratively within a team
• Enthusiastic and energetic
• Results-oriented
• Adaptable to change

TRAVEL / PHYSICAL DEMANDS:

Travel less than 10%. Office environment. No special physical demands required.