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Service Advisor

Employer
Nuss Truck & Equipment
Location
Duluth
Salary
Competitive

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Position Overview:

The Service Advisor is responsible for service technicians work assignments, scheduling service work in the service department, and providing excellent
customer service. This is a Mid Shift position.

The successful candidate will possess experience and educations from the following areas: Service Advisor / Assistant Service Advisor / Assistant Service Management / Service Writer / Heavy Duty Truck
Repair / Leadership / Diesel Mechanic / Diesel Technician / Service Foreman / Working Foreman.

Supervise and support highly experienced master level technicians
Support a safe work environment with tools, and training for all employees
Participate and Support continuous Mack and Volvo factory training and development
Industry leading wages, benefits, and hiring bonus!
Relocation assistance for qualified individuals! Job ResponsibilitiesCommunicate with technicians providing instructions and performance expectations. Efficiently and accurately manage customer repair orders.Communicate withcustomers ensuring expectations are metCompletes warranty documentation as needed for accurate and timely transactions Communicate with service manager the status of work flows. Understand and follow federal, state, and local regulations regarding the handling of hazardous waste and OSHA requirements.Ensure all documentation is in compliance. Maintains a safe, clean, and professional work environmentEnsures all parts purchases and charges are timely and accuratePlease visit our website at

Skills, Qualifications and Requirements of the Position

Heavy Duty Diesel truck technician vo-tech certification or equivalent experience preferred.
Previous Service Advisor, service foreman and or service writer experience preferred
Experience with Mack / Volvo service advisor / dealership environment preferred
Must have valid driver's license with a clear driving record.
Able to stand and be physically active the majority of the work day.
Requires lifting up to 70 pounds.
Excellent mechanical skills.
Able to work independently.
Excellent customer service skills.
Excellent problem-solving skills.
Strong attention to detail.
Able to use a computer.
Able to read and comprehend instructions in English.
Ability to communicate orally and in writing in English with customers, vendors, and co-corkers. #ZR

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