Customer Experience Specialist

Further your skills as a Customer Experience Specialist in an expanding industry with this exciting opportunity through Robert Half. Do you want to apply your outgoing personality to further the benefit of a valuable business? Then this opportunity may be for you! The Customer Service Representative position will operate in a fast-paced and dynamic environment and is based in the Minnetonka, Minnesota region on a short-term, temporary-to-full-time employment basis.

Responsibilities:

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Handle incoming telephone calls

- Provide accurate, friendly customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

Qualifications:

- Strong customer service and office administrative skills and experience

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong communication skills

- Strong proficiency in Excel and other Microsoft Program skills required

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Proven computer skills

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Excellent problem-solving skills

- Inside sales experience

- Filing experience

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

To be considered for the role you must have an active profile set up with Robert Half - please contact us at and we will coordinate a time with you for a registration interview. If you are already active and registered, please apply and call us to discuss the role further. Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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