Product Manager

In this role, you will take ownership of a key product or technology in the company portfolio. You will help set the product's vision and roadmap, design and execute the projects that support the roadmap, lead data-driven growth through QA testing, gather customer insights from across the organization, and coordinate with designers, developers, data analysts, and other stakeholders to ensure that your product is delivering an amazing experience for users.

This role offers an opportunity to have real impact in product direction and development, the advantages of working in a team of subject matter experts that develop the new cutting-edge technology and outstanding financial rewards. If you are looking for a significant leadership role in a dynamic, well-functioning technology division with the world's largest provider of language services and technology solutions, then this role may be for you!

Responsibilities:

• Product line planning; guiding content and technology development; advocating for customer/sales needs in the product development process;
• Drives product strategy and vision to deliver high quality products and/or features on schedule that meet the product needs and corporate goals.
• Communicates project scope changes, prioritization reasoning, and decisions affecting product delivery
• Define project deliverables to support delivery of high quality products on schedule that meet company needs and goals
• Manages product lifecycle from initial conceptualization, authorization, development, launch, maintenance and sun setting products
• Liaise between core project team members and internal stakeholders (e.g. engineering, design, marketing, research, QA, etc.) to collect and synthesize feedback, manage/align project schedules, and motivate team.
• Collaborate with stakeholders to assure timely completion of all tasks associated with development process, gather feedback across organization for a continuous improvement model.
• Make recommendations for revisions of and extensions for existing solutions, including product customization, new components, and pricing models.
• Work closely in collaboration with the engineering team to facilitate rapid development according to accepted plans and requirements
• Define high-quality and comprehensive product requirements and ensure they address the customer use case.
• Provide constructive feedback to technical staff during all phases of the software lifecycle to keep development priorities aligned with business needs.
• Product Life Cycle Management: Implement product maintenance plans and manage the development phases and gates in the product life cycle, assist with project management needs; ensure that work is understood and completed on time
• Product Evangelist: Serve as product expert across the organization, provide support for the sales and services enablement process, assist with key customers
• Communication: Maintain strong, ongoing channels of communication with the sales force, development, QA and Support and other functional areas across the company, ability to clearly communicate the business requirements to the team.

About You:

As a Technical Product Manager, you are a:

• Creative thinker - You are curious and unafraid to ask questions
• Hard worker - You are industrious and diligent in everything you do
• Innovator - You are willing to initiate changes and introduce new ideas

Your experience includes:

• Experience managing and/or supporting custom applications, their reporting tools and integration points.
• 3+ years of software solution/product management experience.
• A solid working knowledge of the product management lifecycle and an understanding of the tenets of software development.
• Deeply knowledgeable of the SDLC, Agile and SCRUM methodologies
• Experience managing projects and teams using agile management technologies such as Jira, Team Foundation Server, Confluence, Microsoft Project, Trello, etc.
• A passion and track record for growing products in the technology market and understanding of how the various components of the applications work together.
• A problem solver's mentality with the ability to effectively communicate solutions and issues to stakeholders
• A strong commitment to collaboration, with a ruthless focus on prioritization
• Experience working with UI/UX team; guide the development of interface standards and assist with testing
• Experience creating and maintaining a Product backlog and sorting the Product backlog items according to priority.
• Excellent leadership, communication (written and oral), presentation and interpersonal skills.
• Demonstrated ability to form constructive opinions and justify decisions.

About Us:

For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

With annual revenues of $764 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.