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IT - Operating Systems Analyst

Employer
Apex Systems
Location
Eden Prairie
Salary
Competitive

View more

Industry
Technology
Role
IT
Job Type
Long-Term
Hours
Full Time
Description: Systems Mgmt Specialist
Remote

Can you please provide a summary of the project/initiative which describes whats being done? Supporting the night/weekend shift monitoring the health of the IBMi environment. The work schedule is Friday - Monday, 9pm to 7am CT.

What does the ideal candidate background look like (ex: healthcare specific background, etc.)? IBMi Operations specific. Experience as an IBMi Operations Operator. IBMi is the industry is also referred to as AS400 and iSeries, which are older names for the platform.

What does the team make-up look like - how many members and what is the break-down of the teams skill sets (ex: 1 PM, 4 Developers, etc.)? 10 IBMi Monitoring/Operations people that cover a 24 x 7 schedule

What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
??? Observe IBMi system performance for RxClaims processing and report out on any issues.
??? Analyze IBMi console instructions, queries, error messages, Robot jobs, programs and job control language information to determine proper operating procedures
??? Complete system back-ups of production data through weekly and monthly backups. This activity is heaviest on the weekend and will be a big part of this job.
??? Create device descriptions and output queues (printer connectivity).
??? Perform payment balancing.
??? Support Sterling Integrator through monitoring and fixing client file transfers.
??? Maintain records of completed tasks required to support the daily, weekly, monthly and yearly processing.
??? Work with CLP (Command Language Programming) on the IBM i.
??? Inform management, systems, and programming personnel of errors or problems with job processes or equipment.
??? Monitor and control work flow through job queues and console messages, as required or assigned, to ensure that completion deadlines and production standards are met.
??? Review production printouts and reports to ensure quality standards are met.
??? Answer telephone to assist users with IBMi problems or questions.
??? Develop and maintain operator documentation on daily, weekly, monthly and yearly processing operations.

What skills/attributes are a must have (Please be detailed as to number of years of experience)?
4 or more years of IBMi Operations experience
Working knowledge of IBMi Operating system
Must be able to work the night shift and weekends, working nights is not for everyone

What skills/attributes are nice to have?
??? Experience with ServiceNow for ticketing or a similar ticketing tool.
??? Analytical, organizational and problem solving skills.
??? Excellent interpersonal communication skills required with internal staff and external customers.
??? Understanding of general computer terminology for proper communication between internal staff and department personnel.
??? Self-motivated individual that works well with a team or individually as necessary.
??? Personable, interacts well with co-workers, especially co-workers within the Information Technology department.

What are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc)
This is a 3rd shift weekend position:
Friday - Monday, 9pm to 7am CT

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or - provided by Dice

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