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Executive Director (Assisted Living/Memory Care)

Employer
Care Provider Jobs
Location
Madison
Salary
Competitive

View more

Industry
Professional Services
Role
Executive
Job Type
Long-Term
Hours
Full Time
* Renaissance Senior Living of Hillsdale * Opening new in Fall of 2021! * 92 unit senior living community with 64 assisted living apartments and 28 unit state of the art memory care neighborhood:Position Summary:Direct residence operations in accordance with its policies and procedures, mission, and philosophy for a start-up community, Renaissance Senior Living of Hilldale. Lead and motivate employees in providing quality care and services to residents and maintaining a high level of customer satisfaction.Primary Responsibilities:Customer Service:* Oversee the safety and wellbeing of the residents in accordance with the residences philosophy and standards of care.* Represent the residence to the community, family members, and visitors and develop positive relations with all customers.* Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.* Contact the residents family when a change in services is needed. Lead and participate in a resident/family conference to review changes in services.* Ensure a high degree of customer satisfaction.* Actively participate in providing service to residents.General Management:* Adhere to and implement residence policies and procedures.* Maintain a high level of occupancy.* Assist in the development of the residences budget.* Operate the residence within the budget.* Assist with the marketing of the residence including developing relationships with local referral sources.* Prepare weekly and monthly reports as directed.* Maintain up-to-date and complete resident files.* Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other qualified directors.* Make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures.Hiring, Supervising, and Training:* Recruit, hire, and supervise all employees, and ensure adequate staffing.* Lead by example, encourage teamwork, promote the residences philosophy, and provide ongoing coaching to employees.* Motivate employees through recognition programs, training, and teambuilding.* Conduct regular performance appraisals with employees.* Provide an open door to employees, and address any employee concerns or grievances.* Maintain complete and up-to-date employee files.* Maintain a high level of employee satisfaction.* Ensure appropriate handling of on-the-job injuries as reported by employees.* Oversee and implement the training of all employees in accordance with residence policies and state and federal regulations.* Ensure proper documentation for all training.Qualifications:* Bachelors degree* Minimum two years management experience* Strong leadership skills* Desire to work with older adultsKnowledge Requirements:* Maintain knowledge of federal and state laws pertaining to assisted living

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