Securities Operations Service Specialist 3, Trust and Custody

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth & Investment Management, or WIM, is one of the United States' leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients' unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:

o Building enduring client relationships through sound, thoughtful, and objective advice
o Developing individualized plans for clients to help meet their financial objectives
o Helping clients build, manage, preserve, and transition their financial resources and wealth

WIM serves clients through the following businesses:

o Wells Fargo Private Bank serves high-net-worth individuals and families.
o Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers.
o Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.

Through Wells Fargo Private Bank, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and a number of specialized wealth services designed to meet the diverse needs of high-net-worth clients.

The Income Collections Department within Trust and Custody Operations currently has an opening for a Securities Operations Service Specialist 3 (SOSS 3) to join the team in Minneapolis, MN. This individual will be responsible for the daily reconciliation of incoming maturity payments from our depositories (DTC and Federal Reserve Bank), along with managing other maturity and income processes. The incumbent will cross-train on other department functions to provide back up and/or assistance as needed. The ideal candidate for this role will demonstrate flexibility, the ability to employ logic, and take an active interest in the business.

The SOSS 3 performs a variety of operational tasks for complex securities or cash related transactions or processes that require extensive securities knowledge. Adherence to guidelines, procedures, and regulations is a critical part of this role. All members of this team must be flexible and able to stay until all job responsibilities are completed for the day.

Responsibilities may include but are not limited to the following:

??? Review, analyze and reconcile various types of bond income and maturity announcements and payments for trust and custody held assets
??? Reconcile projected/allocated maturity payments against Depository Trust and Clearing Corporation (DTCC), Federal Reserve Bank, and other payment sources
??? Determine account entitlement for upcoming income and maturity payment events
??? Process rollover and maturity requests for Repurchase Agreement (Repo) and Reverse Repurchase trades
??? Review and reconcile collateral movements associated with Repurchase Agreement (Repo) maturities
??? Calculates payment amounts by using factors and rates obtained from various data sources
??? Acts as liaison between business lines and information agents in resolving customer inquiries
??? Perform a variety of operational tasks that require extensive knowledge of unit functions and systems
??? Monitor operating and suspense account differences for timely resolution
??? Processes formal claims for entitled funds not received by Wells Fargo Bank
??? Validates and pays income claims issued against Wells Fargo Bank
??? Creating or revising departmental procedures
??? Provide department level reporting using multiple sources
??? Provides back-up for other desks
??? May have moderate internal customer contact
??? Working under moderate to minimal supervision
??? Participation in departmental projects or initiatives
??? Demonstrating initiative to provide successful support of our client base

• 3+ years of experience in one or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center demonstrated through work or military experience

• Strong attention to detail and accuracy skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi tasking, and prioritizing skills
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
• Exposure to Wells Fargo SEI Trust 3000 Wells Fargo Trust Accounting system of record
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to manage a pipeline of work from assignment to completion
• Ability to work effectively, as well as independently, in a team environment
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast paced deadline driven environment
• Ability to provide strong customer service and develop customer relationships
• Experience meeting high production and quality standards
• Strong time management skills and ability to meet deadlines
• Ability to be flexible and adjust plans quickly to meet changing business needs
• Solid problem solving skills

• Knowledge and understanding of securities industry and securities processing/operations
• Ability to identify, resolve, and escalate issues in a timely manner
• Experience working with Depository Trust and Clearing Corporation (DTCC)
• Ability to identify opportunities for process improvement and increased efficiency

• Ability to work additional hours as needed

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Minneapolis: Min: $35,800 Mid: $49,000 Max: $62,200

MN-Minneapolis: 550 South 4th St - Minneapolis, MN

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits

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