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Call Center Rep Entry Level

Employer
North Made Agency
Location
Milwaukee
Salary
Competitive

View more

Industry
Office and Administration
Role
Other
Job Type
Long-Term
Hours
Full Time
A lot has changed in this last year. How we think, how we clean and more importantly how we do business. We realized not every job requires you to be glued to a desk. We realized that our future employees seek flexibility and want to be heard. Here, we are listening and creating new opportunities that help our employees grow along with us.

Working with us as a call center representative will not be your traditional call center position where you're glued to a phone in an office surrounded by 1000 other representatives. Here, you'll use virtual tools like zoom and other programs to schedule and host virtual conferences with customers. Whether you're looking to get back to the office full time or need some flexibility, we have a team that is the right fit for you.

What we ask of you:
* Develop relationships with customers to encourage trust and loyalty

* Follow up with new customers to further the sales process

* Understand and demonstrate knowledge of the product to the customer

* Set and meet productions goals and objectives set by leadership

* Improve communication skills to increase customer satisfaction rates

You will use communication skills and unique customer service strategy to highlight the advantages of our products and services. We provide all the things you need to feel confident talking to any one of our customers. Most importantly, we just need people who are confident in being themselves!

The compensation package offers competitive pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But total compensation - or total rewards - extends beyond your paycheck and is designed to support both your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off

* Future Planning: plan for the near and long term with a retirement savings plan, educational assistance programs and other financial well-being programs

* Health & Well-being: flexible insurance options that help you and your family stay on track physically, socially, emotionally and financially

* Work-Life Balance: a schedule that works with you and other employee programs

Please apply with a most recent version of your resume and be on the lookout for an invitation to begin the hiring process. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We develop talent with a focus on providing our customers the most innovative products and services.

Job Type: Full-time

Pay: $43,000.00 - $62,000.00 per year

Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental Pay:
* Bonus pay

Education:
* High school or equivalent (Preferred)

Experience:
* Sales Experience: 1 year (Preferred)

Work Location:
* One location

Work Remotely:
* No

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