Customer Service Representative

Customer Service Representative (CSR)

Plunkett's Pest Control of the Twin Cities Metro Area is looking to hire a full-time Customer Service Representative (CSR) with a can-do attitude. Are you an experienced and outgoing customer service professional looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in pest control? If so, please read on!

This Customer Service Representative position starts at a competitive wage of $16-$20/hour. You would also be eligible for fantastic benefits, including health, dental, vision, long and short-term disability, life insurance, 401(k). If this sounds like the right opportunity for you, apply today!

ABOUT PLUNKETT'S PEST CONTROL

Plunkett's is a 3rd generation family-owned business established in 1915, celebrating over 100 years of continued growth! Our commercial and residential clients depend on us for one-time service for an existing pest problem and regularly scheduled pest control programs.

We would not be successful without our team! That is why we offer competitive wages and rewards, fantastic benefits, a company-sponsored retirement program, continuous training, and career development. Plus, we care about each other and are fiercely loyal, allowing us to create an awesome, team-oriented work environment.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you are the voice of our company! Your primary responsibilities are to answer phones, schedule appointments, and resolve issues for customers. You are never bored, as there are always various office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy! You will support new and existing clients using various communication tools such as phone, email, and text, to consult with and prescribe services, schedule service visits, provide billing support, and perform additional internal office tasks as required. You feel great satisfaction in helping our clients and contributing to the overall success of our company!

CSR QUALIFICATIONS

• 2+ years experience working in a call center
• Proficiency in Microsoft Word
• Stable work history
• A high school diploma or GED

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position!

CSR WORK SCHEDULE

This is a full-time position. The typical work schedule is Monday - Friday, 9:30 am to 6 pm. Some weekend work and overtime occasionally required. Pay is $16-$20/hour, depending on experience.

READY TO JOIN OUR OFFICE TEAM?

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We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!